Aftercare Manager
3 months ago
EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.
EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.
Be part of the work that’s changing lives.
**EHN Outpatient Leadership Team Position Summary**: The Aftercare Manager is responsible for the administrative and clinical leadership of the EHN Aftercare program. This position will be involved in the coordination, maintenance and scale-up of an evidence-based aftercare program for clients who have completed an inpatient or Intensive Outpatient Program at EHN Canada.
**Job Function and Duties**:
- Work directly with clients and referents (if applicable in conjunction with inpatient staff to coordinate the implementation of aftercare programming
- Responsible for implementation, administration and evaluation of the aftercare program
- Support Operations Director in planning and implementing outcome measurement in the aftercare program
- Collaborate with Clinical Director and Program Managers to develop aftercare clinical content based on evidenced informed best practice
- Providing clinical supervision and support to aftercare clinicians to support the optimal delivery of evidence-based clinical content
- Collaborates with the Operations Director on the development of the aftercare group schedule that meets staff and client needs
- Addressing clinical issues with clients and referents as they arise and field complaints, engaging in service recovery
- Conducting audits and surveys for quality assessment in clinical documentation and processes
- Creating and disseminating aftercare policies, protocol and process flows
- Audit aftercare groups to ensure quality care
- Work collaboratively with EHN inpatient and outpatient facilities
- Work with national director, operations director and inpatient facilities to problem solve workflow and client issues
- Implementing On-Boarding Processes for Intensive Outpatient Programs
- Overseeing the On-Boarding Team to ensure quality and efficiency
- Overseeing both the Socialization and Stabilization and Relapse Prevention Groups - Overseeing Monitoring Program (Soberlink and SureHire)
- Oversee Aftercare Dashboard to ensure it is up to date - Maintaining relationships with Aftercare referents and coordinating Aftercare Reporting
**Other duties as assigned Qualifications**:
- Must have a degree in social work, occupational therapy, psychology or similar, and must be registered with a regulatory body, masters degree preferred
- 5 years experience in leadership and leading clinical teams, supporting professional development, performance and clinical supervision
- Professional Attributes:
- Role models excellence in client care and serves as a collegial mentor for the team
- Demonstrates excellent critical thinking, communication, facilitation, initiative and decision-making skills
- Demonstrates excellent interpersonal skills and the ability to work collaboratively with all members of the team
- Strong organizational and time management skills, including project development, planning and implementation
- Demonstrates commitment to best practice and quality improvement
- Commitment to the vision and goals of the organization
- Evidence of ongoing professional development
- Registered with a regulatory body, MSW preferred or similar
**Reports to**: Clinical Director
**Employee Benefits and Perks**:
- Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through LifeWorks
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare
EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.
INDHP
-
Aftercare Coordinator
3 months ago
Toronto, Canada Edgewood Health Network Inc Full time**JOB DESCRIPTION** The Aftercare Coordinator is responsible for the onboarding and co-ordination of aftercare across the Edgewood Health Network. The aftercare coordinator will work with the clinical team to set clients up with online or in-person aftercare and create aftercare plans for each client. **JOB FUNCTION AND DUTIES** - Monitor discharge dates...
-
Aftercare Coordinator
3 months ago
Toronto, Canada Edgewood Health Network Inc Full timeEHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...
-
Toronto, Canada MHB Group Canada Full timeWarranty Manager, Homebuilding Aftercare ManagerAre you a Warranty Manager for a residential developer of a Senior Customer Service Coordinator looking to step up? Are you a people person looking to work in the Yorkville area of Toronto? Do you get excited by creating efficiencies and processes that make the customer experience seamless? Do you enjoy...
-
Homes for Good Aftercare Worker
3 months ago
Toronto, Canada Pesce & Associates Full time**Job Title**:Homes for Good Aftercare Worker **Reports to**:Youth Program Manager **Employment Term**:Full-time, Permanent **Work Hours**:40 hours/week **Work Location**:16 Spadina Road, Toronto *** **Native Canadian Centre of Toronto** The Native Canadian Centre of Toronto (NCCT) is a non-profit, charitable organization located in the heart of downtown...
-
Toronto, ON, Canada MHB Group Canada Full timeWarranty Manager, Homebuilding Aftercare ManagerAre you a Warranty Manager for a residential developer of a Senior Customer Service Coordinator looking to step up? Are you a people person looking to work in the Yorkville area of Toronto? Do you get excited by creating efficiencies and processes that make the customer experience seamless? Do you enjoy...
-
Toronto, Canada MHB Group Canada Full timeWarranty Manager, Homebuilding Aftercare ManagerAre you a Warranty Manager for a residential developer of a Senior Customer Service Coordinator looking to step up? Are you a people person looking to work in the Yorkville area of Toronto? Do you get excited by creating efficiencies and processes that make the customer experience seamless? Do you enjoy...
-
Toronto, Canada MHB Group Canada Full timeWarranty Manager, Homebuilding Aftercare ManagerAre you a Warranty Manager for a residential developer of a Senior Customer Service Coordinator looking to step up? Are you a people person looking to work in the Yorkville area of Toronto? Do you get excited by creating efficiencies and processes that make the customer experience seamless? Do you enjoy...
-
Toronto, Canada MHB Group Canada Full timeWarranty Manager, Homebuilding Aftercare Manager Are you a Warranty Manager for a residential developer of a Senior Customer Service Coordinator looking to step up? Are you a people person looking to work in the Yorkville area of Toronto ? Do you get excited by creating efficiencies and processes that make the customer experience seamless? Do you enjoy...
-
Toronto, Canada MHB Group Canada Full timeWarranty Manager, Homebuilding Aftercare ManagerAre you a Warranty Manager for a residential developer of a Senior Customer Service Coordinator looking to step up? Are you a people person looking to work in the Yorkville area of Toronto? Do you get excited by creating efficiencies and processes that make the customer experience seamless? Do you enjoy...
-
Veterinary Hospice Care/aftercare Coordinator
3 months ago
Toronto, Canada Midtown Mobile Veterinary Hospice Services Full time**Who Are We?** Midtown Mobile Veterinary Hospice Services (MMVHS) is a mobile veterinary practice in the GTA dedicated exclusively to geriatrics, end-of-life care and in-home euthanasia. Faithful Pet Memorial (FPM) is the aftercare division of MMHVS and is the first pet aquamation service in the City of Toronto. FPM was established to provide MMVHS clients...
-
Warranty Manager
3 days ago
Toronto, Ontario, Canada MHB Group Canada Full timeWarranty Manager OpportunityMHB Group Canada is seeking a skilled Warranty Manager to join our team. As a key member of our Homebuilding Aftercare team, you will be responsible for ensuring seamless customer experiences through efficient processes and strong communication skills.Key Responsibilities:Manage PDI (pre-delivery inspections) and warranty...
-
Warranty Manager
3 days ago
Toronto, Ontario, Canada MHB Group Canada Full timeWarranty Manager OpportunityMHB Group Canada is seeking a skilled Warranty Manager to join our team. As a key member of our Homebuilding Aftercare team, you will be responsible for ensuring seamless customer experiences through efficient processes and strong communication skills.Key Responsibilities:Manage PDI (pre-delivery inspections) and warranty...
-
After-school Program Assistant
3 months ago
Toronto, Canada City Dance Arts Full timeOur dance school and aftercare centre are looking for an after-school program assistant with experience with school-aged children. Knowledgeable, reliable, self-motivated, works well within a team & independently, positive, great communicator, and genuine care for children and their families. - Assist children in washroom routines, dressing and meal/snack...
-
Mental Health/ Addictions Case Worker, Veterans
3 months ago
Toronto, Canada Good Shepherd Ministries Full timeReporting to the Senior Manager, Program and Case Management, the Mental Health/ Addictions Case Worker enhances the dignity and quality of life of Good Shepherd Ministries’ clients who served in the Canadian or Allied Forces. The Mental Health/ Addictions Case Worker will contribute to promoting and improving veteran clients’ long-term housing stability...
-
Manager, Customer Service Office
3 days ago
Toronto, ON, Canada MHB Group Canada Full timeWarranty Manager, Homebuilding Aftercare ManagerAre you a Warranty Manager for a residential developer of a Senior Customer Service Coordinator looking to step up? Do you get excited by creating efficiencies and processes that make the customer experience seamless? As the Warranty Manager for a leading company that builds luxury High-rise Condominiums you...
-
Senior Business Intelligence Consultant
3 days ago
Toronto, Ontario, Canada Infosys Limited Full timeAbout the RoleThis position requires a highly skilled professional to interface with key stakeholders and apply technical expertise across different stages of the Software Development Life Cycle. The ideal candidate will have experience in Requirements Elicitation, Application Architecture definition, and Design, as well as delivering high-quality code...
-
Senior Business Intelligence Consultant
4 days ago
Toronto, Ontario, Canada Infosys Limited Full timeAbout the RoleThis position requires a highly skilled professional to interface with key stakeholders and apply technical expertise across different stages of the Software Development Life Cycle. The ideal candidate will have experience in Requirements Elicitation, Application Architecture definition, and Design, as well as delivering high-quality code...
-
Senior Business Intelligence Consultant
4 days ago
Toronto, Ontario, Canada Infosys Limited Full timeAbout the RoleThis position requires a highly skilled professional to interface with key stakeholders and apply technical expertise across different stages of the Software Development Life Cycle. The ideal candidate will have experience in Requirements Elicitation, Application Architecture definition, and Design, as well as delivering high-quality code...
-
Senior Business Intelligence Consultant
4 days ago
Toronto, Ontario, Canada Infosys Limited Full timeAbout the RoleThis position requires a highly skilled professional to interface with key stakeholders and apply technical expertise across different stages of the Software Development Life Cycle. The ideal candidate will have experience in Requirements Elicitation, Application Architecture definition, and Design, as well as delivering high-quality code...
-
Shop Manager
4 months ago
Toronto, Canada colibri tattoo Full timeColibri Tattoo and Piercing is one of Toronto’s biggest, most prominent tattoo companies, with four locations spanning across the city. We offer a variety of artists and styles of tattoos to choose from. We are growing quickly and are looking for a positive, energetic person to join our team as a Shop Manager in a fast-paced environment! **Some of your...
