Technical Consultant

3 weeks ago

Toronto, Canada MI9 RETAIL Full time

**C**ompany Overview*
Mi9 Retail software company is fully focused on the retail business vertical. We develop software to address challenging requirements faced by medium to large retail enterprises such as merchandise management, master data, inventory management, sales audit, purchasing and invoicing, retail analytics, and point of sale.

*
Position Overview*

Mi9 Retail is seeking an experienced Technical Consultant to make a positive impact on our enterprise clients as part of our Professional Services team. The Technical Consultant will be responsible for the data take-on, migration, transformation, and integrations while implementing our products for our clients. It is a permanent full-time work-from-home position.

**What you will be doing**:

- Be a part of our collaborative team implementing our software for enterprise clients
- Participate in the design and discovery of integration requirements
- Present data specification documents to guide client technical teams in creating interfaces with Mi9 Retail products
- Develop robust and performant Microsoft SQL Server Transact-SQL code
- Conduct code reviews and mentor junior staff
- Effectively collaborate with Project Managers to align on goals and timelines
- Create high-quality documents such as system schematics, design documents, estimates, data mapping, and process documentation as needed for each project
- Support user acceptance testing by investigating and resolving defects with urgency
- Provide initial high-touch post-go-live support and subsequently train our support staff
- Foster productive cross-functional relationships with engineering, product, and support teams to ensure success for our customers

**The impact you will have**:

- You will be contributing to the overall success of existing and newly acquired enterprise clients. Depending on your experience, you will also mentor other members of the team.

**What you bring to the table**:

- Superior attention to detail and focus on task completion to the requirement
- Strong communication skills - both written and verbal as well as excellent interpersonal skills
- Analytical thinker with strong problem-solving skills
- Enterprise software experience - working for a software company or implementing a major software package as a consultant or as a client
- Extensive experience with Microsoft SQL Server & T-SQL (min 2 years of hands-on work)
- Ability to work independently with mínimal supervision
- A demonstrated dedication to continuous learning
- Bachelor’s Degree in a relevant field or equivalent work experience
- Ability to travel to client sites in US and Canada
- Retail software and business knowledge are highly valued

**Benefits and other perks**
Our team works from home in the Eastern time zone
Vacation paid time off
Registered Retirement Savings Plan (RRSP) with company match 100%
Company-paid Medical, Dental, and Vision Insurance for you and your dependents
100% Company-paid Life Insurance
Education & Learning stipend for personal growth and development

Must be legally authorized to work without visa sponsorship for employment.
Mi9 Retail is an Equal Opportunity Employer.
No phone calls, please.

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