Retail Store Manager
5 months ago
Purpose:
- Provide sales, operations and personnel leadership for the store and ensure all business and personnel targets are met or exceeded. Responsible for operational and fiscal accountability for the store.- Key Responsibilities:
- Manages and allocates resources effectively and efficiently to ensure store meets key performance indicators and profit and loss expectations.
- Positively communicates and demonstrates the Brand values, attitude and culture.
- Ensures consistent implementation of all corporate programs, initiatives and strategies.
- Provides constructive feedback to District Manager on success and feasibility of current and new programs, other initiatives, and specific store needs.
- Creates effective succession, recruiting, hiring and training plans, resulting in lower store turnover.
- Develops staff by evaluating and providing performance feedback (performance and potential), seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives.
- Promotes a high performance culture by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success.
- Cooperates with District Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.
- Takes clear accountability for training and execution in-store in all areas, including business, operations, sales/customer service, and visual merchandising to ensure all employees are trained in Retail Standards.
- Perform timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and employee separations.
- Produces results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines.
- Shop competition on a regular basis to insure competitiveness in the marketplace.
- Develop and maintain wage costs and overall expense control within assigned guidelines and communicate these goals and review results with retail management team.
- Assume responsibility for accuracy of all cash management and ensure that shrink control within store is minimized.
- Assume responsibility for store and product security using systems provided, and monitoring the effectiveness of these in preventing theft.
- Assure adherence to company policies and procedures relating to NSB (POS system) integrity.
- Maintain confidentiality of retail operating information.
- Assure compliance with legal and safety guidelines in overall management of store and associates.
- Maintain building and premises in a safe, organized and clean manner in accordance with adidas standards.
- Develop seamless communication with other retail store managers.
- Adhere to any and all visual merchandising guidelines.
- Other duties as assigned by District Manager.
- Knowledge Skills and Abilities:
- Must possess and consistently exhibit the competencies relative to the position.
- Proficient retail knowledge - operational and selling skills.
- Retail business management skills (fiscal and operational).
- Proficient skills in coaching and talent management.
- Ability to prioritize and allocate resources effectively.
- Well developed ability to read, write, comprehend, and speak (conversational) English.
- Ability to effectively present information and respond to questions from groups of employees, customers, and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to communicate clearly and effectively through multiple lines of communication.
- Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.).
- While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
- Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work extra hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, and Back-to-School.
- The understanding of in-store retail operations and all cash procedures.
- Understanding of all pertinent government legislation applicable to retail establishments.
- Excellent command of the English language and French languages.Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek
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