Business Analyst

4 weeks ago

Halifax, Canada Province of Nova Scotia Full time

**Salary**:$2,640.65- $3,215.50 Bi-Weekly / $68,656.90 - $83,603.00 Annually (PR 14)

**Position Type**: Full-Time Permanent (35 hours a week)

**Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension

**Location**: Halifax

**Department**: Cyber Security and Digital Solutions

**Union Status**: NSGEU-NSPG

**ABOUT THE DEPARTMENT OF CYBER SECURITY AND DIGITAL SOLUTIONS (CSDS)**:
Welcome to the Department of Cyber Security and Digital Solutions (CSDS), the guiding force behind digital transformation within the Government of Nova Scotia. Formerly known as the Nova Scotia Digital Service (NSDS) within the Department of Service Nova Scotia and Internal Services (SNSIS), we have evolved into a standalone department with a focused mission.

At CSDS, we support government departments and partners in their digital transformation journeys. We don't just implement digital solutions; we navigate the complexities of digital transformation, modernizing outdated systems and ways of working. Our role is to ensure that digital services are user-centered, efficient, and make a real difference to Nova Scotians.

Our team is diverse and passionate, championing innovation and embracing the richness of multiple perspectives. We're not just an IT department; we're a community dedicated to enabling digital transformation and bolstering cybersecurity across the province.

**_Join us at CSDS as we shape the future of digital services in Nova Scotia,_**
**_and make a real difference to Nova Scotians_**

**About the Team**:
The Business Solutions Health Portfolio (BSHP) team provides consulting and advisory services to leadership and delivery teams within CSDS and our health partners. We are proud to be a champion for the digital enablement of health care and develop extensive business partnerships with Nova Scotia Health (NSH), Isaak Walton Killam (IWK) Hospital, Department of Health and Wellness (DHW), Office of Healthcare Professionals Recruitment (OHPR), Office of Mental Health and Addictions (OMHA) and Department of Seniors and Long Term Care (DSltC) as well as other Health Related Entities (HREs).

**The Mission**:
BSHP focuses on tracking incoming digital Health initiatives from our multiple health partners, providing business analysis expertise to facilitate readiness for service delivery, and guiding initiatives to ensure they are able to engage with appropriate teams. BSHP aims to work in a collaborative and integrated way across the Department, the whole of government and health care to exchange best practices, develop cross-sector strategic direction and deliver excellent, user-centered services.

We empower teams to use internet-era ways of working, keep a strong focus on delivery priorities, be accountable for delivery, and act swiftly to respond to changing requirements as well as work collaboratively to identify opportunities for innovation and increasing value to Nova Scotians.

**Your Role & Its Impact**:
You will be a key member of various multi-disciplinary teams that deliver digital solutions to best meet the needs of users whilst aligning with Provincial technology standards and industry best practice. Your primary accountabilities will be to:

- lead and conduct business analysis activities, developing a deep understanding of users' needs and champion these in the delivery of digital products and services.
- consult with business partners to identify and document opportunities, formulate options and define recommended solutions and implementation plans
- advise and guide partners in navigating CSDS assessments, approvals, and service delivery
- develop and maintain business process and “how to" material for training users on how to interact with our intake processes.
- create and manage project plans, determine and manage client expectations, and respond to escalated issues.
- provide analytical and problem-solving services to program and operational units.

**Who You Are & What You Bring to the Table**:
To meet the minimum qualifications for the CSO3 (Computer Services Officer 3). You must have:

- A Bachelor's Degree in Information Technology (or other related field) and over three years of related experience or;
- A diploma/certificate in Information Technology (or other related field) and over three and a half years of related experience or;
- An equivalent combination (7+ years) related training and experience.
- Ability to document existing and future-state business processes; define and document functional requirements; conduct information flow analysis and process modelling.
- Interpersonal, consensus building and team building skills, with the ability to interact effectively and develop relationships with staff at all levels.
- Problem solving, analytical thinking and decision making, and managing complex and competing needs.
- Strong written and verbal communication skills.
- Experience helping teams to manage and visualize outcomes, prioritize tasks and

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