Staffing Officer

Since 1962, Northwood has led the way as Nova Scotia’s most dynamic continuing care organization committed to innovation and change. Northwood is the largest not-for-profit continuing care organization in Atlantic Canada and is recognized both here at home and across Canada as an extraordinary example of the power of social justice, but we like to call it the power of love When life changes, and society changes, Northwood leads the way, incorporating revolutionary designed, responsive care. From new ideas to new technologies, we are empowered to do this, because our focus is on people

Northwood Homecare is one of the largest, innovative and most progressive homecare agencies in Eastern Canada, offering a continuum of services and programs based on a philosophy that helps older adults make the most of life.

**Responsibilities**:
Reporting to the Director, Homecare Operations the Staffing Officer is responsible for:

- Assigning and scheduling staff according to pre-approved requirements and standards
- Scheduling Northwood employee’s groups of clients/shifts in a designated area
- Works with Supervisors to address issues/concerns
- Accepting new clients, processing Client increases, decreases and Client on holds from Intake
- Creating and maintaining current and advanced schedules
- Accepting and approval of vacation requests via Portal
- Technology troubleshooting
- Completing other tasks as required
- **Qualifications**:

- Grade 12 or equivalent
- Degree/Diploma (minimum 2 year program) in Business or Computer Technology
- One to two years of relevant work experience
- Computer software training required (e.g. Microsoft Office - Word, Excel, Outlook etc.)
- Experience working with Pocura and Procura Mobile preferred/an asset
- Excellent communication and interpersonal skills
- Ability to regularly deal with challenging issues while maintaining a professional attitude
- Strong logical and organizational skills
- Demonstrated ability to work independently and in a team environment
- Ability to manage change effectively
- Flexibility to work various shifts (days, evenings, weekends, holidays)
- Ability to attend work on a regular and consistent basis

**Salary/Benefits**:

- As per NSGEU Collective Agreement

**Hours**: 35 hours bi-weekly (8 hour shifts - Days, Evenings, Weekends, Holidays - various shifts between 6:00 am to 9:00 pm - 365 days)

**Effective**: May 1, 2024

Northwood is proud to be an inclusive employer who encourages diverse applicants. We thank all applicants however, only those selected for an interview will be contacted.

If this exciting opportunity interests you, please click APPLY

**Job Types**: Part-time, Permanent

Expected hours: 17.5 per week

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Baddeck, NS B0E 1B0: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2024-05-01