Corporate Manager, Quality

**Corporate Manager, Quality**

Responsible for developing and expanding the scope of Salford’s Quality Management System, ensuring that products have been manufactured according to Salford’s industry-leading quality standards. Maintain QMS standards to be ISO/IAFT compliant. Works closely with (5) plant leadership and corporate managers to establish and improve advanced quality systems and practices across all departments and facilities.

**About Salford**

**Key Accountabilities**
- Establish long term plans for the department, equipment and personnel development.
- Ensure that the Quality requirements of our customers are met.
- Develops and oversees the Vendor management system.
- Create, recommend, implement, verify and continually improve procedures and systems for the efficient and effective control of quality.
- Create plans to measure, report and reduce the cost of poor quality.
- Works closely with Customer Service and Sales to establish and improve field-complaints and quality deficiencies and directs actions to reduce the cost of warrantee.
- Ensure that high standards of quality are maintained; ensure effective and efficient usage and compliance to regulatory, legislative and customer requirements; ensure immediate action is taken to rectify causes of poor quality.
- Interact and maintain effective communication(s) with managers, supervisors, support staff and production personnel.
- Directs the development and preparation of quality documentation to support APQP, corrective actions, continuous improvement, and plant metrics.
- Responsible for the corporate quality team, and indirectly responsible for the (5) plant Quality Co-ordinators
- Network with other facilities and other managers to exchange information and solve problems. Instruct staff regarding adherence to quality goals and objectives. Hold staff meetings in order to make announcements, review policies, procedures and discuss quality issues.
- Make decisions about suggestions for change and continuous improvement. Respond to customer complaints. Make decisions about hiring and firing staff. Ability to train employees with the goal of empowering them.
- Produce and interpret charts and metrics for the management team and/or customers. Complete legal forms for the facility. Read minutes of meetings in order to keep up-to-date and to plan.
- Compare budgets to actual expenditures and make financial projections. Plan to reduce COPQ.
- Ability to work independently and participate in a team setting. Participate in group discussions on methods for improving work processes or product quality and the allocation of work responsibilities and goals. Meet with: department heads and supervisors (daily); team members who discuss operations, policies and procedures (when necessary); staff (periodically).
- Engage in ongoing learning through participation in professional organizations, seminars, formal courses, conferences and trade shows. Upgrade skills by attending conferences and networking functions, by liaising with industry associations, and by taking management classes through educational institutions.

**Minimum Requirements**
- A university degree or college diploma in quality, manufacturing, engineering or a related discipline
- Minimum of 7 years’ experience in a quality management role,10 years manufacturing environment.
- ASQ Certification.

Salford is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Salford will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Overtime pay

Work Location: One location