Csr (Customer Service Representative)

7 days ago


Markham, Canada Ecoway Trading (Canada) Inc. Full time

_The Customer Service Representative is responsible for providing outstanding experience to all Ecoway external and internal customers through in-depth knowledge of the company's products and services._

**Responsibilities**:

- Accurately gather and input customer information in the CRM system, schedule regular follow-ups with existing and potential customers.
- Establishes rapport and build confidence in Ecoway products by providing personalized actions in providing resolution to inquiries related to product information, installation and troubleshooting guides, warranty claims, etc.
- Continually maintains thorough understanding of all company products, services, pricing and promotions.
- Inform the customers about different features of the products and facilitate them during their visits.
- Professionally handles displeased customers and provides timely feedback to management regarding customer concerns.
- Participate in various marketing activities and campaigns.

**Job Requirements**
- Passionate about providing exceptional customer service experience to the customer.
- Highly motivated and strong team player but with the ability to handle tasks with least supervision.
- Contributes solutions to improve both customers' experience and company processes.
- Ability to analyze and solve problems effectively by anticipating customers' needs and going above and beyond their expectations.
- Always eager to initiate customer contact and able to convert it into sale.
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities.
- Demonstrated high level of integrity and ethical standards.
- High school diploma or postgraduate is preferred.
- One year experience of customer service is required and working in a similar organization will be preferred.
- Excellent written and oral communication skills. Bilingual is a plus.

**Job Types**: Full-time, Permanent

Pay: From $40,000.00 per year

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2024-06-01



  • Markham, Canada Preferred Plumbing Solutions Inc. Full time

    **Preferred Plumbing Solutions, Inc.** of **Markham, ON** is seeking a reliable and organized **full-time Customer Service Representative / CSR** to join our office. Can we count on you to smile through the phone? Are you a CSR superstar? Are you interested in starting a career with a **stable and respected company**? If so, read on! **ABOUT PREFERRED...


  • Markham, Ontario, Canada Preferred Plumbing Solutions Inc. Full time

    Preferred Plumbing Solutions, Inc. of Markham, ON is seeking a reliable and organized full-time Customer Service Representative / CSR to join our office. Can we count on you to smile through the phone? Are you a CSR superstar? Are you interested in starting a career with a stable and respected company? If so, read onABOUT PREFERRED PLUMBING SOLUTIONS,...


  • Markham, Canada Johnson & Johnson Full time

    Johnson & Johnson Vision, a member of Johnson & Johnson's Family of Companies, is recruiting for a **Customer Service Representative (CSR) **. This role is based in **Markham, Ontario, Canada. **This is a duration-based role for 12 months **. The **Johnson & Johnson Medical Devices Companies **have been working to make surgery better for more than a...


  • Markham, Canada Johnson & Johnson Full time

    Customer Service Representative Part-time (12 months contract) Johnson & Johnson Vision, a member of Johnson & Johnson's Family of Companies, is recruiting for a Customer Service Representative. This role is based in Markham, Ontario, Canada. This is a duration-based role for 12 months and will be part-time, 20 hours per week.. Sight is our most valued...


  • Markham, Canada Johnson & Johnson Full time

    Johnson & Johnson is recruiting for a Bilingual Customer Service Representative for Johnson & Johnson Vision located in Markham, Ontario, Canada. This is a duration-based role for 18-months. **About Johnson & Johnson** **Summary**: The Customer Service Representative (CSR) is the owner of the customer relationship from an operations perspective. You will...


  • Markham, Canada Empower Home Comfort Full time

    **Empower Home Comfort is experiencing immense growth and looking for a Customer Service Representative/CSR to join our team! We are the fastest growing HVAC company in the GTA. Due to rapid growth, we are looking to hire immediately and have great advancement opportunities available.** Empower Home Comfort has great wages and benefits, however more...


  • Markham, Canada Markham Logistics Full time

    **Customer Service Representative** Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between. **Why...


  • Markham, Canada Markham Logistics Full time

    **Customer Service Representative** Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between. **Why...


  • Markham, Ontario, Canada Empower Home Comfort Full time

    Empower Home Comfort is experiencing immense growth and looking for a Customer Service Representative/CSR to join our team We are the fastest growing HVAC company in the GTA. Due to rapid growth, we are looking to hire immediately and have great advancement opportunities available.Empower Home Comfort has great wages and benefits, however more important we...


  • Markham, Canada CTBC Bank Corp. (Canada) Full time

    **Customer Service Representative (CSR)** Position Type: Regular Position Status: Full-time Work Location: Markham, ON **Description**: CTBC Bank Corp. (Canada) is a subsidiary of CTBC Holding Company Ltd (CTBC Bank). We are part of a global banking network and amongst the largest and most profitable privately owned banks headquartered in Taiwan. We are...


  • Markham, Canada Multi-Turf Canada Full time

    **Overview**: We are seeking a Customer Service Representative and Marketing Coordinator to join our team. As Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries to ensure a positive customer experience. As Marketing Coordinator you will assist with creating online...


  • Markham, Canada CB Canada Full time

    Customer Service, Sales & Management Openings Do you enjoy being out and about vs. in a cubical? Do you have Great People Skills and want an EXCITING NEW CAREER? Are you tired of talking on the phone and never meeting your customers and clients? Do Quality Control and Scripts stunt your ability to use your personality? Are you seeking...


  • Markham, Canada ABBVIE Full time

    Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 90% of our employees are proud to say they work for AbbVie and 88% are proud of how...


  • Markham, Ontario, Canada CTBC Bank Corp. (Canada) Full time

    Customer Service Representative (CSR)Position Type: RegularPosition Status: Full-timeWork Location: Markham, ONDescription:CTBC Bank Corp. (Canada) is a subsidiary of CTBC Holding Company Ltd (CTBC Bank). We are part of a global banking network and amongst the largest and most profitable privately owned banks headquartered in Taiwan.We are currently looking...


  • Markham, Canada Firetronics 2000 Inc. Full time

    **Overview** At Firetronics 2000 Inc. safety is our number one concern. We specialize in installing, maintaining and monitoring ULC fire alarm systems. We stand by our services and products, ensuring adherence to all applicable regulations, industry standards and guidelines. One of our principal goals is to be a dependable and trusted partner to our...


  • Markham, Canada Service Ontario (private office) Full time

    We are currently looking for a Customer Service Representative to join our office. Experience is preferred but we are willing to train. We are located on Hwy 7 in Markham between McCowan Rd. and Markham Rd. Our office hours are: Monday, Tuesday, Wednesday and Fridays 9am-5pm, Thursdays 9am-7pm and Saturdays 9am-1pm. The position is part-time and you will be...

  • Customer Service

    2 weeks ago


    Markham, Canada Brodi Specialty Products Ltd. Full time

    **Brodi Specialty Products Ltd.** We are a boutique specialty chemical company selling directly to the maintenance & engineering departments of institutional, industrial, commercial & government accounts. We offer unique solutions for HVAC, Plumbing, Electrical, Mechanical and Facility departments. Our commitment is to provide top quality high-performance...


  • Markham, Canada Daikin Comfort Technologies Full time

    Overview: **Customer Service Representative/Inside Sales Representative** - 2** **The Opportunity** Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Representative position for our branch operations group, located at our Markham,ONTARIO branch. **Why work with us?** **>** Training...


  • Markham, Canada Interchange Financial Corporation Full time

    **Currently seeking Full-time & Part Time Foreign Exchange CSRs at the following branch locations**: - Markham, Ontario **Position Type**:Full-time and Part-time availability As an Interchange Financial Client Services Representative (CSR), you will be joining one of Canada’s leading Foreign Currency Exchange companies, and will be part of a team...


  • Markham, Canada Interchange Financial Corporation Full time

    **Currently seeking Full-time & Part Time Foreign Exchange CSRs at the following branch locations**: - Markham, Ontario **Position Type**:Full-time and Part-time availability As an Interchange Financial Client Services Representative (CSR), you will be joining one of Canada’s leading Foreign Currency Exchange companies, and will be part of a team...