Assistant Store Manager

2 weeks ago

Etobicoke, Canada Fortinos Full time

**Mandate**:
The ability to lead a team, focused on excellent customer service, outstanding product presentation, and efficient processes, designed to achieve maximum sales while controlling costs.

**Passion & commitment to customer service is a key driver for our Company**

**Operational Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience;
- Responsible for Fresh Side or Dry Side and/or both sides;
- To assist with setting operational goals for their designated areas and accountable for enforcing those goals and standards to ensure the overall success of the store operations;
- Responsible to analyze the opportunities by putting in place business plans and ensure the completion of their execution to achieve financial objectives within the store (this includes gross profit, wage cost, operational expenses, inventory control, net contribution, and shrink);
- To review and provide direction regarding planogram programs with Department Managers within their designated areas and be accountable to oversee the delivery of merchandising programs which includes the maintenance, communication, and execution of store planograms ;
- Responsible to oversee the execution and maintenance of store programs and initiatives (insiders, new role outs etc);
- Responsible to review and provide approvals regarding Department Manager’s store administrative activities, including financial reporting, labour scheduling, budgeting, bookings, and etc... within their respected areas;
- Accountable to maintain company’s merchandising standards including all sales floor and backroom areas by providing proper delegation, direction, and indentify Department Managers’ key responsibilities and priorities in this matter;
- Ensure that inventory is maintained at a specific level and that there is a proper mix of assortment on the shelves available;
- To be involved in Customer Service and Customer Relations at all times;
- To be responsible for the closing functions of the store (minimum of 2 nights a week); and
- Responsible to oversee all maintenance aspects of the store (including 3rd party contractors)
- Responsible for the day-to-day operations and oversee the store in the absence of the Franchisee;
- To perform other duties as assigned

**Employee Relations Responsibilities**:

- Responsible to directly oversee the work of Department Managers as they will have a dotted line reporting into this role
- Support strong employee performance by setting clear expectations, providing performance feedback, developing employee capability, and bench strength through developing corrective action plans to ensure their success and completion;
- To coach Department Managers on progressive disciplines;
- To manage, plan, and direct the work of others and discipline employees when required;
- Responsible to maintain and communicate Company Policies and Procedures and ensuring compliance with Food Safety, Health and Safety initiatives, and with the Union Contract ;
- To perform other duties as assigned

**Requirements**:

- Exceptional customer service skills with a talent for building customer loyalty
- Minimum Grade 12 Diploma (advanced reading, writing, and mathematical skills)
- 4 to 5 years experience in the retail food industry
- 3 to 5 years of managerial experience
- Demonstrated creativity in display merchandising
- Excellent organizational abilities with the ability to manage multiple priorities
- Labour relations experience a definite asset
- Excellent verbal and written communication skills, strong interpersonal and problem-solving skills
- Ability to work in a fast paced environment
- Knowledge of store systems skills (Elvis, Telxon, CAO, and BDR) is an asset
- Knowledge of Food Safety, Health and Safety, and Company Policies and Procedures
- Must be available to work evenings, weekends, and holidays
- Must be available to close the store a minimum of 2 evenings a week

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

  • Dynamite - Assistant Store Manager

    1 week ago

    Etobicoke, Canada Groupe Dynamite Inc. Full time

    Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of _Montreal's Top Employers 2020_ and as one of _Canada’s Top employers for Young people 2020_! Be part of our team! We are currently looking for an Assistant Manager. The Assistant Manager reports to the Store Manager...

  • Store Manager

    Found in: Appcast CA A2 P - 1 week ago

    Etobicoke, Canada LensCrafters Full time

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.  ResponsibilitiesSet and execute sales performance goals to increase profitability...

  • Store Manager

    Found in: Appcast CA C2 Glassdoor - 2 weeks ago

    Etobicoke, Canada LensCrafters Full time

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.  ResponsibilitiesSet and execute sales performance goals to increase profitability...

  • Store Manager

    Found in: Whatjobs CA C2 - 1 week ago

    Etobicoke, Canada LensCrafters Full time

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.    Responsibilities Set and execute sales performance goals to increase...

  • Store Manager

    3 days ago

    Etobicoke, Canada FIKA Full time

    **THE FIKA WAY** In Swedish, Fika is often translated as “a coffee and treat break”, but it is much more than that. It is a culture, a state of mind, and a powerful concept. One that encourages you to pause and enjoy the everyday beauty in life. FIKA is redefining cannabis retail with a considered approach for the modern cannabis consumer. We embrace a...

  • Store Supervisor

    7 days ago

    Etobicoke, Canada Party City Full time

    Join the Party! We are looking for individuals who can assist our customers to plan the perfect party! Party City offers customers all they need to plan their event with a mix of party supplies such as balloons, decorations, favours for birthdays, holiday parties, and special occasions, as well as halloween costumes and décor. Party City offers...

  • Grocery Store Supervisor

    1 week ago

    Etobicoke, Canada Food World Supermarket Full time

    **Responsibilities**: - ** Store Operations**: - Oversee day-to-day operations, ensuring smooth and efficient workflow. - Manage inventory levels, ordering stock, and maintaining optimal product assortment. - Monitor and ensure compliance with health and safety regulations. - ** Customer Service**: - Foster a customer-focused environment and ensure...

  • Store Manager

    1 week ago

    Etobicoke, Canada Pet Valu Full time

    Location: Etobicoke, Ontario **Job Description**: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small...

  • Assistant Manager Retail Sales

    2 days ago

    Etobicoke, Canada SHE Full time

    SHE-Sherway Gardens Mall Our Opportunity Being an assistant manager at SHE means business, all by overseeing store operations and assuming responsibilities from sales, and client service to profitability and loss prevention. Supporting the store manager but creating and leading a team that ensures a unique and exciting shopping experience for the honey...

  • Automotive Store Manager

    1 week ago

    Etobicoke, Canada Midas DEJONG Full time

    **Responsibilities**As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: - Recruit, hire, train, motivate, evaluate, schedule and coach employees - Deliver exceptional customer service while listening and consulting customers - Following up with customers, services...

  • Store Manager

    6 days ago

    Etobicoke, Canada Rabba Fine Foods Full time

    **CAREER OPPORTUNITY: Store Manager Tim Hortons** **An incredible opportunity to bring your knowledge and experience to a growing and dynamic company. We are currently looking for an individual who is obsessed with driving sales, is passionate about customer service, and loves merchandising and creating new opportunities. You will be responsible for the...

  • Full Time Assistant Manager

    4 days ago

    Etobicoke, Canada DOT Furniture Full time

    **Who are we?** Our family started with a vision... "how do we bring the comforts of indoors, out and do it with style?"....25 years later we have become one of the most widespread Canadian retailers in the industry. Catering to a variety of indoor and outdoor options for customers to create their own oasis at home. We love the clients that come in and...

  • Nike Sherway Gardens

    2 weeks ago

    Etobicoke, Canada Retailors Full time

    **Are you Ready?** The Coach’s mission is to ensure the success of the store by creating an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results. The Coach is a natural leader and supports the Head Coach in the daily operations of the store. **ESSENTIAL DUTIES AND...

  • Subprime Finance Manager

    1 week ago

    Etobicoke, Canada Approval Store Full time

    GOLDEN SALES OPPORTUNITY!!! Looking for subprime manager to close deals everyday! Appointments provided daily, just need you to close the clients on vehicles! Must have OMVIC LICENSE, Drivers license G2 or G, Punctual, Professionally dressed, attentive, quick learners Knowledge of Car makes and models Experience in Car Sales & Finance is a +++ Subprime...

  • Subprime Finance Manager

    1 week ago

    Etobicoke, Canada Approval Store Full time

    GOLDEN SALES OPPORTUNITY!!! Looking for subprime manager to close deals everyday! Appointments provided daily, just need you to close the clients on vehicles! Must have OMVIC LICENSE, Drivers license G2 or G, Punctual, Professionally dressed, attentive, quick learners Knowledge of Car makes and models Experience in Car Sales & Finance is a +++ Subprime...

  • E-commerce Manager

    1 day ago

    Etobicoke, Canada Hobby Town Full time

    We are a hobby retailer looking for a specialist to assist us with Amazon and eBay stores. - Lead and manage a team dedicated to our Amazon and eBay sales channels. - Handle large scale inventory management - Conduct detailed analysis of margins, profits, and ROI to price/reprice/and optimize listings. - Develop and execute strategies for Amazon advertising...

  • Softgoods Department Manager

    3 days ago

    Etobicoke, Canada Sporting Life Inc Full time

    **Sporting Life** **Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men,...

  • Assistant Manager

    5 days ago

    Etobicoke, Canada Gauthier Automotive Full time

    The Assistant Manager is responsible for providing excellent customer service and maintaining a safe, clean restaurant interior. The Assistant Manager works directly with the full service staff and is in charge of creating schedules, making sure that legal regulations are met and covering shifts if necessary. The Assistant Manager will also be responsible...

  • Assistant Manager

    4 days ago

    Etobicoke, Canada Starfish Caribbean Market Ltd Full time

    **Responsibilities**: - Take purchase order information from customers. - Purchasing supplies for a store. - Get into the habit of purchasing items at the lowest possible price. - Schedule shipments of products to correspond with customer delivery times. - Know how to use an Excel spreadsheet to track commodities and other costs. - Arrange stock in a...

  • Customer Experience Manager

    1 week ago

    Etobicoke, Canada Tesla Full time

    What to Expect - Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable...