Attendant, Hsf

**About the YMCA of Lethbridge**

The YMCA of Lethbridge is a vital community organization, with a rich history dating back to 1910, and has been a cornerstone of community engagement, child and youth development, and social responsibility. Established on values of honesty, inclusiveness, respect, responsibility, and caring, the YMCA of Lethbridge welcomes individuals of all backgrounds, ages, and beliefs, fostering an inclusive environment where everyone can thrive. The Association offers a wide range of programs and services designed to promote holistic well-being, including fitness and recreation facilities, child care services, educational programs, and community outreach initiatives.

At the heart of the YMCA of Lethbridge's mission is a commitment to building a healthier, stronger, and more connected community. Through its various programs and partnerships, the YMCA empowers individuals to reach their full potential, fosters a sense of belonging, and encourages active participation in community life. With dedicated employees, volunteers, and supporters, the YMCA of Lethbridge continues to make a meaningful impact in the lives of thousands of individuals and families, shaping a brighter future for generations to come.

**Job Summary**

The Attendant, HSF serves the mission of the YMCA of Lethbridge by ensuring the proper use of fitness equipment and maintaining the safety of patrons. The main goals of this position are:
1. Ensure patrons are following proper safety guidelines.

2. Monitor aspects of the fitness floor and fieldhouse, assisting and supporting with daily operations including the facilitation of classes and programming.

3. Maintain a safe and clean work environment.

**Key Relationships**
- YMCA of Lethbridge Leadership Team
- All Association employees and volunteers
- YMCA of Lethbridge members and patrons

**Nature & Scope**

The Attendant, HSF will support the Association as part of the HSF team. The major responsibilities of this position are, but not limited to:
Leadership and Strategic Planning
- Exemplify the YMCA of Lethbridge’s Core Values of caring, honesty, inclusiveness, respect, and responsibility.
- Promote a positive, inclusive work environment, responding to general inquiries in a timely manner and in accordance with Association policies and guidelines.
- Be a YMCA ambassador by engaging in and promoting practices and frameworks which ensure diversity, equity, inclusion, and belonging.
- Participate in the YMCA of Lethbridge’s health and safety program including incident management and emergency response when required.
- Identify and accurately report potential safety hazards.
- Effectively communicate with internal and external stakeholders, demonstrating effective listening and comprehensive skills to maintain working relationships.

Organizational and Department Management
- Contribute to the completion of administrative duties within HSF when required.
- Provide instruction to new and existing members through safe practice weight-floor orientations and continually answering inquiries.
- Demonstrate how to use cardio, strength, and conditioning equipment and machines.
- Occasionally carry out tasks requiring some mental effort and concentration.
- Model best practices, upholding high standards for excellence in team implementations.
- Maintain the cleanliness and organization of the HSF areas, ensuring equipment is clean and in good repair.
- Work on proceduralized tasks that require following prescribed standard practices.
- Actively supervise all areas of the HSF centre.
- Ensure all assigned checklists, reports, and forms are completed in a timely manner.
- Report concerns to a member of the HSF leadership team.
- Facilitate programs and classes when required, as well as assisting with the set-up and take-down of programs and classes.
- Attend all required YMCA trainings and recertifications.

Financial Management and Philanthropic Involvement
- Model the Association’s dedication to philanthropy.
- Participate in Fund Development Initiatives to further the impact of team efforts.
- Adhere to the team’s annual budget.

External Relations and Advocacy
- Build positive relationships with members, patrons, employees, volunteers, and other stakeholders.
- Role model team initiatives and projects within the Association.
- Follow policies regarding confidentiality to safeguard data and information and handle sensitive information with a strong sense of ethics and confidentiality, in addition to all Association policies and guidelines.
- Participate in external growth opportunities in alignment with team goals.

**Physical/Special Demands**
- This position includes prolonged standing and walking
- This position involves the ability to lift 20 kgs

**Qualifications and Experience**
- Current Intermediate First Aid and CPR Level C certifications are required
- Group Fitness Instructor certification is considered an asset
- Personal Trainer certification is considered a