Room Attendant

5 months ago

Victoria, Canada Brentwood Bay Resort Full time

**What we do and are proud of**

At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly unforgettable guest experience and support our team members in discovering and delivering their unique contributions.

Our team is made up of passionate and engaged individuals who are empowered to share their input, opinions, strategies, and suggestions. We believe in working together as a team to deliver exceptional service, and we support one another to achieve our goals. As community leaders, we value honesty, uniqueness, and a fun approach to providing graceful hospitality.

**Why this role is significant**

You bring a high level of attention to detail and efficiency, playing a crutial part in setting the foundation for the guest experience at our resort. Whether our guests are here for leisure, special occasions, or business purposes, you are responsible for ensuring their accommodations are immaculate and up to the highest standards.

**A day in the life**
- Organize and prepare supplies for daily duties
- Clean all areas of guest rooms including, bathroom, bedrooms, seating areas and patios
- Change all linens including sheets, duvet covers, pillowcases and towels
- Gather laundry and transports to the laundry room when needed
- Load dishes into dishwasher, sort laundry, load machines, transport loads and unload laundry
- Load and unload laundry bins, monitor linens levels and replenish as necessary
- Change all linens including sheets, duvet covers, pillowcases and towels
- Restock housekeeping carts

**What you bring to the team**
- Extreme attention to detail and respect for the work
- You bring a sense of humor with a fearless attitude
- You thrive in a team environment, but can also work independently
- You possess a strong work ethic and are committed to delivering exceptional service
- You have a solid command of English and can communicate clearly
- You always bring a neat, clean, and friendly appearance, along with a smile
- You are known for being dependable and reliable in your circles
- Prior housekeeping or customer service experience is a bonus
- You have reliable transportation to and from Brentwood Bay
- Flexible availability including mornings, afternoons, weekends, and holidays
- Ability to perform physical work, stand/walk for long periods, and lift 50 lbs.

**Why join our team at BBR**
- The wage offered for this position is $20-$21 per hour based on experience, with an additional tip pool for all housekeeping staff
- We are committed to the health and wellness of our team members and offer extensive benefits
- An award-winning culture that makes you excited to come to work (we are very proud of this)
- The opportunity to showcase your skills and make a difference in a stunning location
- Personal and professional development opportunities
- Employee discounts, including 50% off at the Brentwood Bay Pub, Arbutus Room, and Spa Treatments at the Brentwood Bay Spa
- Free paddle sport rentals at the Brentwood Bay Marina for you and a friend
- Friends and family discounts on hotel rooms

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