Product Quality Specialist

2 months ago

Amherst, Canada Emmerson Packaging Full time

**Product Quality Specialist**

Emmerson Packaging is a third-generation family-owned company. We are an industry leader in flexible packaging solutions, and we love what we do We pride ourselves on meeting and exceeding the highest quality standards in everything we do, including adding talented people to our team This passion and pride have won us the distinction of being named one of Canada’s Best Managed companies for 11 years running.

**Our Values say it best**:

- We enhance our lives by helping others succeed
- We care about our clients, each other, and our communities
- We are responsible for the outcome of our actions
- We strive to do the right thing, even if it costs us.

**JOB SUMMARY**:
The Product Quality Specialist assesses both internal and external quality performance through systems and process evaluations, to determine improvement opportunities regarding quality within manufacturing operations and help drive change.

**JOB TASKS**:

- Assist with Customer complaints/investigations/corrective action to determine solutions Analyze quality manufacturing data trends and solutions.
- Lead and perform Quality investigations, determine root cause, corrective, and preventive actions.
- Generate detailed, comprehensive reports.
- Collaborate with all manufacturing departments, providing technical support, follow-up and implement solutions.
- Prepare solutions for inspection process failures.
- Evaluate Inspection equipment, methods/techniques and make recommendations for standardization Create consistency in inspection methods.
- Prepare/ assist with Quality related Kaizens.
- Collaborate with process planning.
- Assist with new products for customers introductions to eliminate defects.
- Provide Quality training as required.
- Collaborate with Quality orientation training.
- Performs other duties as required by the Manager.

**COMPETENCIES**:

- Must be proficient in the use of Microsoft Word, Excel, and PowerPoint software programs Must have excellent leadership skills.
- Must have excellent communication skills, both verbal and written.
- Must have good time-management and organizational skills; able to multi-task effectively Must have a demonstrated strong attention to detail and a commitment to accuracy; detail oriented.
- Must have demonstrated good interpersonal skills (people skills) Must have strong problem-solving skills.

**REQUIREMENTS**:

- Complete testing per WI 6.2.1.2 — General Hiring Practice Guidelines
- Secondary school (high school) diploma

**PREFERRED**:

- Industrial Engineering Technology diploma or three (3) years related experience.
- Working knowledge of quality system requirements and SQF standards
- Experience working in a manufacturing environment.
- Project management experience.
- Superior knowledge of SAP.

**What's in it for YOU?**
- Competitive wages
- Comprehensive health and dental benefits
- Defined contribution pension plan
- Profit Sharing program
- Training and development support
- On site gym and cafeteria
- Being part of an awesome team

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