Manager, Student Advising

3 weeks ago


North York, Canada Seneca Polytechnic Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

Are you an innovative project manager passionate about team leadership and customer service?

Join our team as the Manager, Student Advising & Operations, where you will play a pivotal role in strategizing and supervising the activities of our student advising team. Reporting to the Director, Student Support, you will develop, deliver and evaluate a broad range of advising services to meet the diverse needs of Seneca students and support them through all phases of their experience from the time of admission to graduation, while ensuring equity, diversity, and inclusion in operations. Through this role, you will have the opportunity to make a real difference in students’ lives by shaping the academic support they receive at Seneca.

**Here's What’s on Your Horizon**:

- Provide strategic leadership and operational management for advising programs and student support services across Seneca.
- Lead a team of student advisers, providing training, timelines, and guidance to ensure everyone is supported in their success.
- Utilize strong project management and CRM skills (e.g., Salesforce, PeopleSoft) to modernize and streamline operational policies and procedures.
- Develop partnerships with internal and external stakeholders and foster collaboration by participating on relevant committees.

**Are You Our Ideal Manager of Student Advising?**:
We are looking for a strong communicator with excellent interpersonal skills and a focus on continuous improvement to lead the student advising team to success. In addition, we have the following qualifications in mind:

- 5 years of experience in Student Advising, Counselling, Higher Education Support, Customer Service, Community Agencies, or another relevant area.
- A diploma or degree in Counselling, Business Administration or another related field. Additional training in Alternative Resolution Dispute (ARD) or SafeTALK is an asset.

As part of our commitment to dismantling barriers to success, Seneca may consider applicants with an equivalent combination of education and experience.

Note: A skills assessment test will be administered during the recruitment process.

**Job Details**

**External Posting Date**:April 16, 2024
**External Closing Date**: April 28, 2024
**Pay Range**: Admin Pay Grade C: $106,339 - $143,557 (Hiring Range: $106,339 - $124,948)
**Hours**:37.5 hours per week
**Work Type**:Hybrid
**Shift**: Monday to Friday, 9:00AM to 5:00PM
**Ideal Start Date**: 5/27/24
**End Date**:
**Job Type**:Full-time, Permanent

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**Seneca Polytechnic at a Glance**:
Seneca Polytechnic is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca - the faculty, support staff and administrators - who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

**Our Commitment**:
**Accessibility**:


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