Dental Receptionist

3 weeks ago


North York, Canada Keele and Sheppard Dentistry Full time

**About us**

Keele and Sheppard Dentistry is a dental office in North York, ON. We are professional, customer-centric, and inclusive. Our strength is our diverse team that brings in highly competitive experience gained from all over the world. Our team values collaboration and a passion for delivering excellent customer service.

Our work environment includes:

- Modern office setting
- Collaborative and Multilingual Team
- Patient first approach
- Flexible hours

Are you passionate about what you do? Do you believe first impression is the last?

We are looking for an experienced dental office receptionist who has strong interpersonal and customer service skills. Someone who is passionate about recalls and effectively manage appointments.

Our dental office is looking for a friendly and polite personality who has experience in handling front office as well as is customer centric, someone who is able to work in a fast-paced environment. If you thrive on creating meaningful connections with patients and ensuring their continued oral health, we want to hear from you

**Responsibilities**:

- Answer phones and greet patients warmly.
- Be able to handle incoming calls while maintaining a pleasant demeanor.
- Proactively engage in recalls initiatives to schedule and book appointments for patients that are due or for follow up visits.
- Be knowledgeable of the dental office and has great communication and interpersonal skills.
- Manage the recall scheduling process efficiently using the dental software.
- Maintain accurate and up-to-date patient records.
- Collaborate with administrative team, hygienists and other staff to ensure seamless data flow and accurate reporting.
- Proficiency in dental software, Microsoft Office Suite etc.
- Be able to work in fast-paced environment.

**Job Type**: Part-time

Expected hours: 20 - 30 per week

**Benefits**:

- Dental care
- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have prior experience with a patient management software?
- Do you have prior experience with recalls and have you handled appointment schedule?

Work Location: In person

Application deadline: 2023-09-10


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