Parts Advisor
4 months ago
**Key Responsibilities**:
- Assist customers in identifying their parts needs and recommend appropriate products or alternatives.
- Provide accurate and timely quotations for parts and accessories, ensuring competitive pricing and profitability.
- Process customer orders promptly and efficiently, ensuring accurate documentation and follow-up.
- Collaborate with the service department to identify parts requirements for vehicle repairs and maintenance.
- Utilize electronic parts catalogues and inventory management systems to locate and order parts.
- Maintain a clean and organized parts department, ensuring proper storage and labeling of inventory.
- Monitor stock levels and conduct regular inventory checks to minimize shortages and identify obsolete or slow-moving parts.
- Collaborate with the service and sales teams to identify upselling opportunities and promote accessories and additional products.
- Stay up-to-date with industry trends, new products, and technical information to provide accurate and informed recommendations to customers.
**Qualifications and Skills**:
- High school diploma or equivalent; additional technical training or certification is a plus.
- Previous experience as a Parts Advisor or in a related automotive industry role is preferred and salary will be based on expirience.
- Experience with PBS is preferred.
- Strong knowledge of automotive parts and accessories, including familiarity with various vehicle makes and models.
- Excellent interpersonal and communication skills, with the ability to build rapport with customers and work effectively within a team.
- Proficient computer skills and experience with electronic parts catalogues and inventory management systems.
- Strong problem-solving skills and the ability to provide accurate and efficient solutions.
**Salary**: $40,000.00-$70,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Stettler, AB T0C 2L2: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Dealership Parts (preferred)
Work Location: In person
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