Team Leader

7 months ago

Winnipeg, Canada St.Amant Full time

**About Us**

St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

**_Position Summary and Scope of Service_**:
The Team Leader (TL) is responsible for the overall care and service provided to people within assigned worksites. The Team Leader ensures that services are provided in a ways that:

- optimizes dignity, self-determination, and attainment of personal outcomes;
- maximizes normal environmental and lifestyle features utilizing social role valorization concepts;
- supports people to obtain best possible health; and
- supports people to access education, training, and work opportunities

The Team Leader supervises direct support professionals within the assigned residences. The Team Leader develops and supports good team communication and collaborative working relationships by spending time in homes, making observations and providing feedback. Team Leaders need to understand the scope of each team members' potential contribution and assist each team member to achieve their full contribution. The Team Leader may be required to provide direct support in the case of urgent or emergency situations.

**Qualifications**

**Educational**:

- Post-secondary certificate, diploma or degree in a relevant social science or human services field is preferred
- Certification in CPR and Emergency First Aid
- Certification in Non-Violent Crisis Intervention is an asset
- Formal training in Personal Outcome Measures is an asset
- Successful Completion of Core Supervisory Training

**Professional**:

- Minimum of four years' experience providing services to people with disabilities in a community setting
- Previous experience as a manager in an interdisciplinary environment
- Previous experience in a unionized environment
- Knowledge of care, education and training of persons living with a developmental disability
- Knowledgeable of the history of services to people with disabilities and current trends, philosophies and practices concerning their care, education and lifestyles
- Knowledge of the structure, regulations, and legislation of Family Services, Child and Family Services, and Residential Care Licensing is an asset
- Knowledge of theory of Social Role Valorization and Personal Outcome Measures is an asset
- Previous experience managing a budget within a non-profit setting is an asset
- Must understand and support the concept of interdisciplinary teamwork
- Ability to plan and implement individual support plans

**Personal**:

- Ability to work with mínimal supervision as well as a collaborative team player in a team environment
- Ability to organize and prioritize work in a fast-paced environment
- Ability to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovation
- Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness
- Ability and willingness to give and receive honest, balanced feedback
- Demonstrates competence and character that inspires trust
- Acts with integrity and respect in all interactions
- Values and commitment to continuous self-growth and professional learning
- Supports the concept of interdisciplinary teamwork
- Ability to communicate effectively, both verbally and in writing
- Functions effectively as a team leader and team member
- Possesses the emotional stability necessary to serve as a role model regarding cooperative teamwork, conflict resolution and process improvement
- Ability to anticipate issues/concerns and develop proactive strategies to minimize negative impacts

**_Duties and Responsibilities_**:
Duties include:

- Identifies and matches staff and people supported to help them explore relationships and community activities (This is known as an “exploring pair”)
- Maintains and reviews records related to Personal Outcome Measures for people we support, assessing where engagement could be enhanced
- Provides feedback to employees in their roles in an exploring pair, and in supporting Personal Outcome Measures
- Provides direction to direct support professionals within assigned residences/service areas to ensure services provided are of the highest quality and are directly related to the individual's assessment of their personal outcomes
- Establishes and maintains effective working relationships with people supported and their families, volunteers, St.Amant staff and external collaterals
- Ensures each person's personal outcomes, needs and preferences are reviewed by an interdisciplinary team regularly, and the process and outcomes are documented and shared w

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