Field Service Representative
7 months ago
**Metrie is hiring for a Part-Time Field Service Representative in Nanaimo, Vancouver Island**
**Who We Are**
Metrie is a multi-national leader in the millwork industry with over 30 locations that produces and sells interior finishing’s across North America. We’re passionate about making a difference by helping our customers transform their houses into homes and love where they live You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style at Home and House & Home, or by one of our Instagram influencers.
Why should you work for Metrie? With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.
**What You'll Do**
As the **Field Service Rep, **you will play a key role in our Retail channel and provides safe value-add fulfillment and merchandising services to our Retail customers including stocking, displaying, and maintaining store shelves with our various products. They drive sales growth by maintaining inventory levels, store appearance, and customer service. They are responsible for building and maintaining key relationships and partnerships with the local store leadership and associates. Requirements for this role include maintaining product presentation standards, stocking inventory on site, inventory management, and deficiency reporting for multiple locations as assigned by the District Manager.
**Key Relationships**: You will report directly to the District Manager. You will also collaborate with the National Merchandising Manager, Retail Channel Leadership, and various Customer Management and associates.
**Job**:Part-time 10-16 hrs per week. Availability required for Thursday and Friday.
**Location**: This role is mobile and will report into our District Manager based in Calgary and be responsible for servicing surrounding areas of Greater Victoria Region
**At a high-level, you will**:
- Provide a safe consistent shopping experience for the end consumer
- Drive in-store sales by maintaining inventory levels, product placement, and merchandising standards
- Ordering and stocking inventory at various store locations
- Ensure a positive customer and consumer experience through relationship and partnership building; knowledge of product offering, features and use; and customer service orientation
- Performs the ‘full-cycle’ fulfillment process at designated stores, from at home through to store visit wrap-up; following all standard operating procedures (SOPs) for performing the work (safety, work methods, cleanliness standards, and visual merchandising standards)
- Effectively manages store inventory levels, under the vendor-managed inventory programs (VMI), to standard (cycle counting, verification, and managing adjustments of on-hand amounts within VMI)
- Inspects fixtures, signage, branded marketing collateral, and pricing sets to validate they are at standard; makes necessary replacements while in-store; reports deficiencies to on-site contact; informs DM
**Tools and Equipment Experience**:
- Customer Location Computer, Printer and Fax
- Hardware/Software (MS Office, SAP VMI, MS Teams, Tablet)
- Drywall and lumber Carts
- Hand power tools and equipment experience
**Physical Requirements**:
- Must be able to frequently lift and carry millwork products weighing up to 50-75 pounds to organize, maintain and replenish store displays/shelf inventory with product (frequent lifting/moving required)
- Occasional pushing and pulling of drywall carts weighing 50 to 2000 pounds (assistance provided by other team mates to move heavier loads).
- Frequent reaching to various levels and directions to inspect and handle products and fixtures.
- Occasional use and operation of basic hand tools such safety knife, snips, and other basic hand tools
- Possess dexterity for complex hand-eye tasks, including molding and door identification and differentiation, keyboarding for order entry, writing on documents/forms, and pricing accuracy.
- Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to handle &/or inspect product and fixtures
- Frequently required to read written & electronic documents and product labels.
- Continuously needs to hear and verbally communicate in order to interact with and respond to management, customer and their team members, and consumers.
- Will frequently be exposed to material handling equipment and conveyances (forklift, drywall carts)
- Ability to use safety equipment and personal protective equipment at the work site.
- The ability to work safely within any safety requirements which may apply.
- Regular and frequent travel; 100%
**Who You Are?**
We would love to hear from you if you:
- Should own a vehicle and have a Val
-
Field Technician
7 months ago
Nanaimo, Canada Field House Contracting Full timeField House Contracting is growing across the Lower Mainland, we are seeking experience technicians that are customer oriented We are looking for full-time contractors with experience in basic wireless security install, fiber optics, copper, you will be installing wireless alarm systems, IP cameras, home automation, telecom installation and repair such as...
-
Field Technical Service Representative
7 months ago
Nanaimo, Canada Best Buy Full timeYou’ll love it here! We are hiring immediately for a field technical services representative, which at Best Buy we call a field service agent. No experience required, we will equip you with the skills and knowledge to confidently assist our customers with tech installation and repair needs in their homes. Join us and grow your career with our retail team...
-
Field Sales Representative
7 months ago
Nanaimo, Canada Techtronic Industries Canada, Inc. Full timeAt TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: - Field Sales Representative | Leadership Development Program - TTI Canada Inc. | Milwaukee®, RYOBI®, Hoover® & HART® - Full-Time | Permanent | Positions Available Nationwide_ About TTI Canada - TTI is a world-class leader in design,...
-
Delivery Service Representative
6 months ago
Nanaimo, Canada Gordon Food Service Canada Ltd Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **Division**:British Columbia** **Position**:Delivery Service Representative (Team 50...
-
Field Sales Representative
4 weeks ago
Nanaimo, Canada Just Like Family Home Care Canada Full time $24 - $28Job DescriptionLocation: NanaimoCompany OverviewAt Just Like Family, we are transforming the home care industry in Canada. Our mission is to provide unparalleled support, choice, and peace of mind to our clients and their families. If you're passionate about improving lives, delivering exceptional care, and making a difference in the community, we invite you...
-
Field Sales Representative
1 month ago
Nanaimo, Canada Just Like Family Home Care Full time $24 - $28Job descriptionLocation: NanaimoCompany Overview:At Just Like Family, we are transforming the home care industry in Canada. Our mission is to provide unparalleled support, choice, and peace of mind to our clients and their families. If you're passionate about improving lives, delivering exceptional care, and making a difference in the community, we invite...
-
Field Sales Representative
1 day ago
Nanaimo, Canada Just Like Family Home Care Full time $24 - $28About the Job:Job description:Location: Nanaimo.Company Overview:At Just Like Family, we are transforming the home care industry in Canada. Our mission is to provide unparalleled support, choice, and peace of mind to our clients and their families. If you're passionate about improving lives, delivering exceptional care, and making a difference in the...
-
Food Service Representative
2 months ago
Nanaimo, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a Food Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Taking customer orders efficiently and accurately.Preparing food items according to customer preferences.Maintaining a clean and organized food counter area.Handling cash and card payments...
-
Guest Services Representative
3 days ago
Nanaimo, Canada Footprints Full timeAre you interested in getting into the security industry or a future in law enforcement but don’t know where to start? Footprints can help! Sponsorship through Basic Security Training considered for the right applicant. Footprints Security is unique; our accountable approach to business driven by our Core Values separates us from our competitors. We are...
-
Customer Service Representative
6 months ago
Nanaimo, Canada BMO Financial Group Full time1533 Estevan Road Nanaimo British Columbia,V9S 3Y3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
3 days ago
Nanaimo, Canada Freshpoint Vancouver Ltd Full timeWe are looking for a Customer Service Representative to join our team in Nanaimo. The Customer Service Representative is to provide excellent customer service by building and maintaining a positive relationship with all customers. **Responsibilities**: - Answer telephone calls in a timely manner and enter orders appropriately and accurately - Provide...
-
Customer Service Representative
7 months ago
Nanaimo, Canada Mid Island Consumer Services Cooperative Full time**Mid Island Co-op is hiring a part-time Customer Service Representative at our Victoria Crescent Gas Bar.** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island Co-op by...
-
Field Service Technician
7 months ago
Nanaimo, Canada Arjo Canada Full time**Empowering careers at ARJO** **What moves you?** Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! - Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our...
-
Driver Helper
1 day ago
Nanaimo, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... - Shift: _4x10 day shift, floater between Monday thru Saturday. Start 4:00 am. -...
-
Customer Service Representative
4 months ago
Nanaimo, Canada Mid Island Liquor Full time**Mid Island Liquor is looking for part-time Customer Service Representatives at our Crossroads Liquor Store in Nanaimo, BC** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent...
-
Field Service Technician
3 days ago
Nanaimo, Canada Vivint Solar Full timeJob Description - Who we are_ - :_ Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent...
-
Customer Service Representative
7 months ago
Nanaimo, Canada Mid Island Liquor Full time_**Mid Island Liquor is looking for a part-time Customer Service Representative at our Departure Bay Liquor Store in Nanaimo, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...
-
Customer Service Representative
7 months ago
Nanaimo, Canada Mid Island Liquor Full time_**Mid Island Liquor is looking for a part-time Customer Service Representative at our Nicol Liquor Store in Nanaimo, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid...
-
Customer Service Representative
7 months ago
Nanaimo, Canada Mid Island Liquor Full time**Mid Island Liquor is looking for a full-time and a part-time Customer Service Representative at our Crossroads Liquor Store in Nanaimo, BC** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll...
-
Customer Service Representative
2 months ago
Nanaimo, Canada Mid Island Liquor Full timeMid Island Liquor is looking for part-time Customer Service Representatives at our Departure Bay Liquor Store located in Nanaimo, BC. Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...