Member Service Representative

The Position**:
The Member Service Representative provides customer service in the form of processing member requests for routine over-the-counter services as well as directing members to the appropriate position in the branch to receive other services that Vision Credit Union Ltd. provides. Member Service Representatives understands his/her role providing exceptional quality, positive, and friendly experiences to all members as well as consistent accuracy.

This is a temporary position between May 1, 2024 to August 31, 2024.

The Person:

- Current confirmed enrollment in a post-secondary program.
- Member Service Experience preferred but not required.
- Excellent communication and member service skills are essential for success in this role. In addition, excellent ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Attention to technical detail and proven ability to work effectively in a time sensitive and team environment is necessary for this position.
- Valid driver’s license and reliable vehicle.

Compensation:

- Hourly range $19.00 to $25.00.
- Comprehensive benefits package.

SUBMIT RESUME AND COVER LETTER TO:
Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 - 51 Street

Camrose, Alberta T4V 1S6

Only those individuals invited for an interview will be contacted.

**Job Type**: Fixed term contract

**Salary**: $19.00-$25.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to Commute:

- Killam, AB T0B 0G7 (preferred)

Work Location: In person