IT Support Technician

3 weeks ago


Richmond, Canada Saltworks Technologies Full time

Saltworks is pleased to offer an exciting career development opportunity for an aspiring Information Technology (IT) professional If you are a new graduate from a relevant IT degree or diploma program who is interested in IT support work, then please consider the **part time IT Support Technician position** at Saltworks

Under the guidance of the IT Manager, your career will start by providing technical support to our team. Once you developing a detailed understanding of our systems, there will be opportunities to obtain higher level exposure to IT project work. With structured career development, the Saltworks team is here to support and work with you to expand your learning potential and career goals.

**The Company**:
We offer a collaborative, safe, and future-focused work environment with great benefits, training, and opportunities to advance. We are a growth and technology orientated company, with top-tier global clients. The demand for our solutions is growing rapidly, presenting opportunities for exciting work and career advancement.

**Your main tasks will include**:

- Providing technical support by installing, troubleshooting, and resolving hardware, software, and network-related issues through various channels.
- Conducting routine system maintenance tasks, such as updates, patches, and backups by following instructions and procedures.
- Maintaining company assets in line with company policies, procedures, and security protocols.
- Ability to diagnose and recognize hardware faults and arrange for equipment replacements when necessary.
- Maintaining accurate records of technical support activities, including issue resolutions and system configurations.

**You will be a great fit if you have**:

- Relevant exposure to the IT industry (training and support will be provided).
- A degree or diploma in the IT field.
- Excellent communication skill and commitment to providing exceptional service.
- Adaptability and willingness to learn new technologies and go beyond the basics.
- Willing to pass a criminal record check and a reference check.

**Why join Saltworks?**

We have an outstanding team who is passionate about innovation and solving key environmental challenges facing our planet.

Join a team pioneering the future of water Some of our customers include:

- World premier electric vehicle maker
- World’s leading computer chip maker
- World’s largest provider of agriculture inputs
- Major global tire manufacturer
- Top producers of lithium-ion battery inputs

We offer:

- A collaborative and rewarding work environment.
- A diverse and inclusive team that is key to our success.
- A competitive compensation package that includes the following benefits:

- Medical
- Dental
- Vision
- Life Insurance
- AD&D coverage
- Education allowance
- RRSP matching (coming soon)
- A culture that supports safety, innovation, learning, and teamwork.
- Fun social activities and company events.

**How to apply**:
If you would like to be a part of a globally recognized team, please submit your resume (cover letters are not required).
- Kindly, no recruiters._

INDS

LI-Onsite

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