Member Service Representative

3 weeks ago

Winnipeg, Canada Access Credit Union Full time

**Member Service Representative**

**Permanent - Full time, St. James/Winnipeg**

**Starting salary - $37,050.00**

**Why should you join our team?**

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

**At Access Credit Union, our values are straightforward**:

- Do good
- Be better
- Own it
- Move forward

**What will you be doing?**

**Key Responsibilities**:

- Process over the counter financial services in an efficient and professional manner, referring more complex issues to the appropriate person or department. Transactions may include deposits, withdrawals, loans and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange and cheque cashing.
- Balance transactions including ATM, night deposits and the cash drawer on a daily basis. 
- Resolve routine problems with member accounts and deposit instruments referred by members and other branch staff. 
- Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention.
- Set up online banking for personal memberships; reset passwords and troubleshoot; and provide walkthroughs with members. 

**What do you need?**
- Grade 12 diploma or equivalent  
- Minimum of 1-year previous experience in customer/member service role 
- Demonstrated desire to serve others in a friendly and professional manner 
- Strong interpersonal and communication skills, both verbal and written 
- Ability to work in fast-paced environment and perform well under pressure 
- Ability to prioritize using sound judgment to make timely and effective decisions 
- Proficient computer skills 

**Are you ready to?**
- Be an ambassador for our brand, values and products
- Ensure things get done efficiently
- Go home each day feeling accomplished
- Challenge the status quo
- Build a career
- Continue learning

**We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.**

**Job Types**: Full-time, Permanent

Pay: From $37,050.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-12-10

  • Member Service Representative

    6 months ago

    Winnipeg, Canada Assiniboine Credit Union Ltd Full time

    **Assiniboine Credit Union is hiring for the position of a Permanent Full Time Member Service Representative, and for the position of a Student Member Service Representative (Part Time).** **About this opportunity**: - The** Permanent Full Time Member Service Representative** is a full-time position (37.5 hours per week) - The **Student Member Service...

  • Member Service Representative-floater

    4 days ago

    Winnipeg, Canada Assiniboine Credit Union Ltd Full time

    **Assiniboine Credit Union is hiring for the position of a Permanent Full Time Member Service Representative Floater.** **About this opportunity**: - The** Permanent Full Time Member Service Representative Floater** is a full-time position (37.5 hours per week) - Availability to work evenings and weekends is a requirement for this role - This position will...

  • Member Experience Representative

    6 months ago

    Winnipeg, Canada Anytime Fitness Lindenwoods Full time

    **Job Summary - Member Experience Representative** The member experience representative is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for managing day-to-day tasks, welcoming guests and members to the gym, selling memberships and training services, and keeping the...

  • Member Experience Representative

    6 months ago

    Winnipeg, Canada Anytime Fitness Lindenwoods Full time

    **Job Summary - Member Experience Representative** The member experience representative is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for managing day-to-day tasks, welcoming guests and members to the gym, selling memberships and training services, and keeping the...

  • Member Service Representative

    6 months ago

    Winnipeg, Canada Westoba Credit Union Limited Full time

    **A day in the life as a Member Service Representative**: - You will let your winning personality shine through, as the first point of contact and first impression to our members, you will provide a personalized and engaging member experience for every member, every time - You will embrace your social and teamwork skills to refer your members to the...

  • Member Service Representative

    6 months ago

    Winnipeg, Canada Access Credit Union Full time

    **Member Service Representative** **Summer Student - Winnipeg locations** **Starting salary - $19.00/hr** **Why should you join our team?** - At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's...

  • Member Service Representative

    6 months ago

    Winnipeg, Canada Westoba Credit Union Limited Full time

    **A day in the life as a Member Service Representative**: - You will let your winning personality shine through, as the first point of contact and first impression to our members, you will provide a personalized and engaging member experience for every member, every time - You will embrace your social and teamwork skills to refer your members to the...

  • Member Service Representative

    7 months ago

    Winnipeg, Canada Access Credit Union Full time

    We value: making a difference in the lives of our members and in our communities our employees, empowering them with opportunities to learn, advance and excel in an engaging environment our culture of innovation to test and implement new ideas challenging the status quo Who are we looking for? A Member Service Representative to process over the...

  • Member Service Representative

    8 months ago

    Winnipeg, Canada Access Credit Union Full time

    We value: making a difference in the lives of our members and in our communities our employees, empowering them with opportunities to learn, advance and excel in an engaging environment our culture of innovation to test and implement new ideas challenging the status quo Who are we looking for? a Member Service Representative to process over the...

  • Member Services Representative

    6 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Services Representative

    4 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Services Representative

    6 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Services Representative

    6 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Services Representative

    6 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Service Representative

    2 months ago

    Winnipeg, Canada Steinbach Credit Union Full time

    **We’re looking for a Member Service Representative**: If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team. We are one of Manitoba’s largest credit union, and we’re looking for someone with the passion and skills to go above...

  • Member Services Representative

    7 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Services Representative

    3 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Services Representative

    3 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Services Representative

    7 months ago

    Winnipeg, Canada Planet Fitness Full time

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is...

  • Member Service Representative

    6 months ago

    Winnipeg, Canada Access Credit Union Full time

    **Member Service Representative** **Casual Part-time, St. Mary's** **Starting salary - $19.00/hr** **Why should you join our team?** At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions...