Banquet Porter

6 months ago


Burlington, Canada Hilton Garden Inn TorontoBurlington Full time

THE ROLE:
The Banquet Porter position is generally for responsible to set up, clean, and maintain function space, service areas, storerooms in an organized and safe manner.

ACTIVITIES:
The duties and responsibilities for the Banquet Porter include, but are not limited to the following:

- Greet and interact with all guests in a courteous manner, delivering the highest degree of guest service at all times.
- Practice hotel security standards to protect guest’s privacy and belongings.
- Set up function rooms to the guest’s specifications and the property standards.
- Understand and carry out duties according to the banquet event order and instruction provided for each function.
- Service meeting rooms during function breaks.
- Maintain high standards of safety and cleanliness in all areas.
- Ensure banquet service areas are clean, orderly and stocked at end of the shift.

COMPETENCIES WE ARE SEEKING:

- Strong interpersonal and public relations skills
- Able to read and communicate effectively in English
- Must possess a positive attitude and be able to work independently or as part of a team
- Basic reading, writing, math skills, organizational skills and attention to detail
- Ability to lift 20-40lbs, push 50-100lbs, carry up to 50lbs
- Must be able to bend, kneel, maneuver in narrow areas and between seated guests, and stand for long periods of time
- Must be effective at listening and understanding, and clarifying the concerns and issues raised by guests
- Must be effective in handling guest concerns, including anticipating, preventing, identifying and solving problems as necessary
- Hours fluctuate: days, evenings, overnights, weekend and holiday availability is required

**Job Type**: Part-time

**Salary**: $16.55 per hour

Schedule:

- Day shift
- Holidays
- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person