Front Desk Agent

**_Can you picture yourself delivering authentic and unique guest experiences, while being able to spend your breaks taking in views of beautiful Mahone Bay, shooting a few hoops, or paddle boarding on the Atlantic Ocean? Here at Oak Island, we work hard and play often. Fun is always in SEA'son - join our crew and get away, every day_**

**Position: Front Desk Agent**

**Jump on Ship The Opportunity**:
At Oak Island Resort & Conference Centre, we have an immediate opening for a Front Desk Agent If you are a dynamic individual who is passionate about delivering authentic and unique guest experiences, we want you

**What You Will Do**:

- Welcome guests with a warm, friendly, customer-centric service
- Build and maintain inclusive and professional relationships with co-workers that promotes and strengthen a climate of cooperation and respect
- Accurately checking guests in and settling their accounts upon the completion of their stay
- Observe and report any security issues to the General Manager
- Generate extra revenue through the employ of selling strategies and daily up-selling

**What's in It for You**:

- Wage: $16.50
- Paid training
- Comprehensive Group Benefits plan; effective immediately for all eligible employees
- Employee and Family Assistance Program
- Discounts on accommodations, dining, boat tours, and more
- Inclusive, supportive, and fun work environment
- Free access to our amazing amenities (pools, tennis courts, gym, kayaks, paddleboards, etc.)

**What You Need to Succeed**:

- High school diploma or equivalent
- 1-2 years related experience in a customer-facing role, ideally in the hospitality industry
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Ability to stand for long periods of time
- Able to work flexible hours, including evenings, weekends and holidays
- Oak Island Resort & Conference Centre is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume._

**Oak Island Resort & Conference Centre is a division of IMP Group Limited.