Festival Host(S)

4 weeks ago


Whitehorse, Canada Gwaandak Theatre Full time

Festival Host(s) - Awaken Festival**Gwaandak Theatre**
- Whitehorse, YT
- Temporary- Compensation: $25 Hourly- Paid weekly upon submission of invoice with hours worked.Arts And Culture

**Duration**
- Contract**Closing Date**
- March 10, 2024**Job Level**
- N/A**Intended job posting audience**Gwaandak Theatre is currently hiring Festival Host(s) to support both in-person and online programming during the 2024 Awaken Festival this April 8th-28th, 2024. This position may be filled by one person with availability and capacity to support all events, or multiple people who will each act as host for select events.** When you submit an expression of interest, please indicate your availability based on the Event Schedule outlined below.**

The Festival Hosts will be responsible for providing Front of House support during in-person performances, which includes but is not limited to:

- Setting up the welcome table at the venue and welcoming patrons to the venue;
- Managing box office (check-in patrons who have purchased tickets/registered in advance, count walk-up patrons/sell tickets at the door, turn away patrons when capacity is reached or after latecomers call, etc.);
- Answering questions from patrons related to the venue, performance, Awaken Festival, Gwaandak Theatre, etc. (list of common answers and responses will be provided);
- Coordinating with the primary Gwaandak event contact to launch the beginning of the event;
- Assisting latecomers, patrons who briefly exit and need to re-enter, as well as patrons who require additional support throughout the event as needed;
- Notifying primary Gwaandak event contact of any safety concerns before and/or throughout the event;
- Recording audience numbers and any other pertinent notes in the show report to the Production Manager/Festival Director (template will be provided);
- Helping with cleanup of venue post-show, including chairs, collecting items left behind by audience members, etc.;
- Selling Festival and performer merchandise as applicable;
- Arriving on time according to the provided schedule for performances.

The Festival Hosts will also provide Front of House/Coordination support for workshop facilitators during both in-person and online workshops as well as in-person and online Industry Nights. This includes but is not limited to:

- Attending scheduled training sessions/tutorials with the Festival Technical Director to ensure a satisfactory understanding of the technical elements required to run online, in-person, and hybrid (mix of in-person and online) workshops and Industry Nights including:

- Zoom setup and meeting operation;
- Camera setup for in-person events that are also being streamed on Zoom for online participants as part of a hybrid event (hybrid events will be supported by an onsite technician);
- Other technical elements as identified by the Festival Technical Director.
- Meeting with Workshop/Industry Night Facilitator before the event begins to share any pertinent information about the space or session as well as discuss options for additional support they may need during the session (like collecting questions for an answer period at the end, etc.);
- Keeping the Production Manager/Festival Director informed about materials required for events, events running late, etc.
- Arriving on time according to the provided schedule for workshops and Industry Nights;
- Keeping sessions on schedule and giving time checks to the Workshop/Industry Night Facilitator throughout the session;
- Answering questions from patrons related to the venue, workshop/Industry Night, Awaken Festival, Gwaandak Theatre, etc. (list of common answers and responses will be provided);
- Contributing to a learning and working environment that centers Gwaandak’s values;
- Recording audience numbers and any other pertinent notes in the show report to the Production Manager/Festival Director (template will be provided);
- Preparing for and assisting with **online specific needs** such as**:

- Setting up the digital meeting space with support from Gwaandak Staff;
- Reading provided “Welcome Notes” at the beginning of the event, including introducing the facilitator;
- Managing online participants through Zoom, which may include (but is not limited to):

- Managing the digital waiting room;
- Sending messages in chat to ensure open communication and transparency;
- Managing share screen permissions;
- Managing video and audio permissions for participants;
- Ensuring the Workshop Facilitator is made aware of messages or questions that are directed at them;
- Troubleshooting audio and visual issues for the Workshop Facilitator and Participants.
- Preparing for and assisting with **in-person specific needs **such as**:

- Setting up the welcome table at the venue and welcoming participants to the venue;
- Checking-in participants who have registered in advance, recording contact details of on-site registrants, turning away patrons when capacity reached, etc.;
- Coordinat