Parts Advisor

Welcome to Northern RV one of Northern Ontario's Largest travel trailer, cargo trailers dealers.

**WHY JOIN OUR TEAM**

We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are **_Humble _**(emphasize team over self), **_Hungry _**(thinking about the next opportunity for success) and **_Smart_** (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

- Opportunities for career growth and development
- Competitive Healthcare Benefits Package
- Friendly and supportive work environment and an ambitious team

**Job Responsibilities include but are not limited to**:

- Assisting customers with questions
- Ensuring customer satisfaction through efficient and timely processing of parts orders
- Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers
- Merchandizing new parts
- Checking inventory location codes
- Scheduling customer appointments
- Creating work orders upon phone book in
- Providing estimates and quoting repair work
- Other tasks as assigned by Manager

**To be successful in this job role, you should**:

- Have a Driver’s License and Clean Driver’s Abstract
- Have exceptional customer service
- Be mechanically inclined
- Have a passion for the outdoors
- Have experience with RV parts (considered an asset)
- Have retail parts and inventory experience (considered an asset)
- Have basic computer skills (Word, Excel, Outlook, etc.)
- Be available to work on Saturdays during busy season

We are committed to being a company that our customers love working with and employees love working for As a team, we do everything possible to ensure our customer’s vacation dreams are realized.

Northern RV

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Weekends as needed

**Experience**:

- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person