Tds Operations Analyst Ii

3 weeks ago

Toronto, Canada TD Bank Full time

**Work Location**:
Toronto, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
TD Securities

**Pay Details**:
**Department Overview**:
Global Operations and Business Services is a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. We provide critical infrastructure services that support and control the trading, investment and corporate banking functions of TD Securities. Within our core values, we foster a culture of diversity, inclusion and community support/giving.

Day to day responsibilities will include:

- Perform data analysis utilizing MS Excel and other tools in support of multiple access management workstreams and special projects within the group.
- Support process design, improvement, and documentation efforts.
- Seek opportunities for efficiencies especially regarding ways to better leverage existing tools and implementing small tech enhancements.
- Prepare documentation in support of internal and external audit RFIs.
- Adhere to and enforce Enterprise and Firm-wide Identity Access Management, Risk and Control, and Governance and Control standards, policies and procedures.
- Other duties as assigned.

**Your technical skills include**:

- Experience with ServiceNow and JIRA (SailPoint a plus).
- Minimum intermediate Microsoft Office experience (Excel, PowerPoint, SharePoint, Word).
- Experience implementing small tech workflow automation enhancements a plus (ex: Python, UIPath, Alteryx, etc.).

**Your non-technical skills include**:

- Ability to track and document multiple requests simultaneously through completion in fast paced environment.
- Attention to detail when reviewing access requests, system entitlement & role descriptions and system records, following established procedures, and gathering and archiving required supporting documentation utilizing multiple systems.
- Perform duties ranging in complexity with mínimal supervision.
- Troubleshoot issues related to the access verification process.
- Organizational, analytical, presentation and customer service skills are important in this role.
- Strong attention to detail.
- Clear, succinct, and effective professional verbal and written communication skills.
- Familiarity with general concepts of risk mitigation and process controls.
- 1-3 years' financial services corporate experience in one of the following areas: Identity Access Management, Technology Services, Risk/Governance and Control, Business Systems Analysis, or Administrative Business Support.
- Associate's degree or higher in business systems or related field with technology focused coursework a plus.

**Who We Are**

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

**Additional Information**:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.

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