Appliance Technician

1 week ago


Kitchener, Canada The Brick Full time

Is this job for you?:
Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

WELCOME HOME

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous locations This position reports directly to the Service Manager.

This position is responsible for delivering superior customer service while completing appliance repairs.

**During this time we are pleased to inform you that the safety of our team members, future team members and customers is our main concern. COVID safety protocols (including masks and social distancing) will be practiced during the interview process.**

**Responsibilities**:

- Conduct appliance diagnostics to determine root cause of issues
- Estimate the costs of repairs (parts and labour)
- Order parts and ensure inventory supply levels are sufficiently maintained
- Complete repairs on various brands and types of domestic appliances
- Update all service documentation, describing repairs in detail and reporting identification of repaired stock
- Adhere to all health and safety, security, building and departmental procedures
- Ensure the proper maintenance of shop tools

Qualifications:

- High school diploma or equivalent
- 2 or more years previous experience and/or education in major appliance service
- Valid driver’s license (must be able to provide a clean driving abstract)
- Excellent written and verbal communication skills
- Highly developed technical, investigative, and analytical skills
- Punctuality and dependability a must
- Must be organized and detail oriented
- Appliance Technician certification or willingness to obtain one
- Domestic Appliance or Gas Technician 2 Certification and ODP would be considered assets

Why The Brick?:

- Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
- Competitive pay
- Paid training
- Career progression program
- Employee discounts & Personal "Paid" days off
- Recognition, incentives, prizes and giveaways

Be a part of Canada’s largest home furnishings retailer

We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.



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