Junior Collector

**Summary**

Junior Collector will be responsible for receiving payments and posting amount to customer’s account; prepare statement for credit department if customer fails to respond; organize and keep all the records of collection and accounts status.

**Responsibilities**:

- Contact customers to secure payment information, address disputes and/or provide necessary backup and documentation as required until full debt is closed.
- Make arrangements for payment of outstanding and late accounts; escalate transfer to proper authorities as necessary.
- Recognize improper billing through research and rectify if possible.
- Document results of research and process applicable corrections for review by Management.
- Maintain accurate customer files with all applicable correspondence and report to Management on status as required.
- Build working relationships with internal departments to resolve customer disputes in a timely manner.
- Ensure the strict confidentiality and privacy of financial transactions as they relate to the organization and its customers.
- Form collection strategies to mitigate customer objections to making timely A/R payments.

**Requirements**:

- Demonstrated ability to accurately calculate, post, correct, and manage customer account records.
- Able to perform simple to moderate account reconciliations.
- Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.
- Effective attention to detail and a high degree of accuracy.
- Strong work ethic and team attitude.
- Excellent teamwork skills.
- Ability to effectively communicate both verbally and in writing.
- Problem identification and problem resolution skills.
- High level of proficiency with Microsoft Office.

**2M7 Financial Solutions Commitment**

2M7 Financial Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at 2M7 Financial Solutions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. 2M7 Financial Solutions will not tolerate discrimination or harassment based on any of these characteristics.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person