Property Management Clerk

3 weeks ago

Greater Sudbury, Canada City of Greater Sudbury Full time

**Section**: Tenant Services
**Division**: Housing Operations
**Department**: Community Development
**Initial Reporting Location**: 10 Elm Street

**Job Status**: Limited position
**Estimated Probable Duration**: Seven (7) months (may be extended)

**Affiliation**: Housing Unit
**Hours of Work**: 70 hours bi-weekly
**Shift Work Required**: No
**Range of Pay**: Group 8 $26.06 to $29.76 per hour

**The start date will follow the selection process.**

This position is not eligible to work remotely.

**Characteristic Duties**: Under the general supervision of the Manager of Tenant Services.

Rent Calculations and Adjustments:
1. Receive and verify information and document used in the rent-geared-to-income rent calculation process; follow up action on the discrepancies/missing information;
2. Prepare and send notices of rent increase/decrease, notices of decision and other related Social Housing Reform Act forms and notices;
3. Assist tenants with the completion of the annual review forms, household composition form and other related forms;
4. Verify information contained on forms by contacting social agencies, employers and tenants;
5. Ensure the annual lease renewal process is complete for all households within an assigned portfolio;
6. Calculate rent-geared-to-income rents employing methods and procedures, referring to the Housing Services Act, and all associated regulations, policies and procedures and provide to Property Manager for review and approval;
7. Respond to any inquiries from tenants or other staff in regard to rent account balances, rent calculations, rent adjustments and outstanding documentation;
8. Confer with the manager when identifying possible misrepresentation of income cases and follow up as directed.

Offering of Vacant Units to Applicants:
9. Maintain accurate records of vacancies for a portfolio by projects including an internal transfer list;
10. Process offers of accommodation of rental units to applicants on the Central Registry Wait List in accordance with Service Manager policy and procedures.
11. Prepare a new move-in tenant file including lease agreement and all required documentation and information, Arrange appointments with caretakers for time of move-in and / or to show vacant units to prospective tenants;
12. Converse with people at the front counter and on the telephone regarding the offer of accommodation, explaining GSHC policies and procedures.
13. Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
14. Perform other related duties as required.

**Qualifications**:

- Successful completion of Secondary School (Grade XII) Education
- Additional short specialized training courses.
- Over one (1) year up to and including two and one half (2½) years of related experience.
- Knowledge of Housing Services Act and Regulations, GSHC policies and procedures, and Residential Tenancies Act.
- Good analytical and mathematical skills to implement proper rental calculations.
- Excellent organizational skills to ensure that rent changes, rent adjustments and lease renewals are processed according to legislated requirements and rent calculations / adjustments are processed efficiently and correctly.
- Excellent communication and interpersonal skills in order to deal effectively with residents, employers and agencies, and maintain a favourable public image of Housing Operations.
- Ability to work independently and effectively, and to meet numerous deadlines.
- Ability to use computer software and administrative systems in a Windows environment (e.g. Word, Excel, YARDI, information input and retrieval).
- Excellent use of English, verbally and in writing.
- French verbal and written skills an asset.
- Satisfactory health, attendance and former employment history.
- Physical capability to operate a vehicle safely, possession of a valid driver’s licence and an acceptable driving record, will be considered an asset.

**How To Apply**:
We must receive your resume before 11:59 p.m. o Tuesday, September 12, 2023. For those providing a French language resume, please also include an English version.
- Ensure you attached a cover letter and resume. Acceptable file types are:

.doc
- .docx
- .txt
- .pdf
- .rtf

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

**Live outside Canada or new to Canada?**
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

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