Customer Care Associate

3 weeks ago

Barrie, Canada Precise ParkLink Inc. Full time

**Company Description**:
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

**Job Summary**:
The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.

**Skills & Qualifications**:

- High School Graduate or higher education
- Basic Computer skills - Windows, MS Office
- Customer service experience, inclusive attitude and openness to diversity, is an asset.
- Excellent customer service skills
- Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)
- Positive attitude and empathy for clients
- Solid problem solving and decision-making skills
- Strong team player with the ability to develop and maintain relationships with internal and external customers
- Valid driver's license and vehicle preferred.

**Mandatory Attributes**:

- Assertive and self-motivated disposition
- Strong organizational skills
- Excellent communication skills: ability to explain complex solutions and processes clearly to others
- Collaborative and demonstrates strong interpersonal skills
- Self-managed while accurately following instructions
- Ability to multitask effectively and stay positive and professional under high-pressure fast-paced environments
- Adaptable and flexible
- Neat appearance with a professional and positive attitude

**Essential Duties and Responsibilities**:

- Reports to the Team lead and Supervisor to support parking operations
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Redirect customers to appropriate teams and/or departments as needed
- Follow company communication procedures, policies, and guidelines at all times
- Responds immediately to all reports concerning damage to equipment, and places E-service as needed
- Observe security monitors to ensure no criminal activity occurs and report any activity to management
- Balance cash records at end of shift and manage parking records during shift
- Troubleshooting parking equipment issues at the site level
- I-PASS Enrolling/canceling payroll staffs and sending the list to payroll
- Complete additional duties assigned by manager.

**Hiring Contact**:

- Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process._

**Salary**: $17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

  • Customer Care Associate

    2 weeks ago

    Barrie, Canada Precise Parklink Inc Full time

    **Company Description**: As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners....

  • Part Time Customer Care Associate

    4 days ago

    Barrie, Canada Leon's Full time

    Overview: **LOOKING FOR AN AMAZING CAREER OPPORTUNITY?** **WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!** Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations....

  • Apply Now! Customer Care Associate

    7 days ago

    Barrie, Canada Precise ParkLink Full time

    Company Description: As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 900 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They...

  • 2025-02-27 Customer Care Associate

    2 days ago

    Barrie, Ontario, Canada Precise ParkLink Full time

    Company Description:As Canada's parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 900 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply...

  • Associate Director of Care

    4 days ago

    Barrie, Ontario, Canada Sienna Senior Living Full time

    Associate Director of Care | RN | Permanent, Full-Time | EveningsJob Category: Manager IRequisition Number: ASSOC061783Posted: January 7, 2025Location: Woods Park Community & Retirement Living110 Lillian CresBarrie, ON L4N5H7, CANDescriptionIf you're passionate about leading a team that is committed to the Team Member Experience and driven by innovation and...

  • Customer Service Associate

    4 weeks ago

    Barrie, Canada Bayshore HealthCare Full time

    Bayshore Home Care Solutions, a division of Bayshore Healthcare is a community health care provider full of heart. We believe in creating special moments for our clients each and every day whether at the bedside, on the phone or providing support to our healthcare heroes. Bayshore Healthcare is a 24-hour operation to allow for complete care coverage for our...

  • Customer Service Associate

    3 weeks ago

    Barrie, Canada Precise ParkLink Inc. Full time

    **Company Description**: As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners....

  • Customer Care Representative

    3 days ago

    Barrie, Ontario, Canada Echelon 56 Full time

    As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.Who we areAre you ready to...

  • Culinary Care Associate

    1 day ago

    Barrie, Ontario, Canada Mimak Care Corporation Part time

    Mimak Care Corporation is committed to providing exceptional dining experiences for our residents, guests and staff. As a key member of our culinary team, the Cook plays a vital role in ensuring the safe and effective preparation and delivery of food. The ideal candidate will possess excellent culinary skills, a passion for fresh ingredients, and a...

  • Customer Care Representative

    17 hours ago

    Barrie, Ontario, Canada Precise ParkLink Full time

    Precise ParkLink OverviewAs Canada's leading parking and mobility industry expert, Precise ParkLink is a nationwide managed services and technology firm with over 900 employees across the country. Our head office is based in Toronto, and we have 18 supporting offices throughout Canada.We manage thousands of parking lots on behalf of hundreds of property...

  • Customer Service Associate

    2 days ago

    Barrie, Ontario, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Customer Service Associate

    2 days ago

    Barrie, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Customer Service Associate

    3 days ago

    Barrie, Ontario, Canada Savers Value Village Full time

    Description Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Customer Service Associate

    2 days ago

    Barrie, Canada Savers Value Village Full time

    Description Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Customer Care Representative

    3 weeks ago

    Barrie, Canada Echelon 56 Full time

    As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Who we are Are you...

  • Customer Service Associate

    3 weeks ago

    Barrie, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Customer Service Associate

    4 weeks ago

    Barrie, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Customer Service Associate

    4 weeks ago

    Barrie, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Customer Experience Associate

    2 weeks ago

    Barrie, Canada TD Bank Full time

    **Customer Experience Associate**: - 425913BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 327 Cundles Rd East **Employment Type** - Regular **City** - Barrie **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...

  • Child Care Assistant

    4 weeks ago

    Barrie, Canada Discovery Child Care Centre Full time

    **About The Role**: At Discovery Child Care Centre you will work as an assistant teacher alongside some of the most passionate, caring and dedicated educators in the industry. You will spend your days immersed in outdoor, natural environments and spend your time engaging and connecting children with nature. You will model a growth mindset through...