Technical Service Representative

1 week ago

London, Canada ZTR Full time

Join us in Advancing the Environmental Global Impact within the Rail Industry

For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously.

What You’ll be Doing

Are you passionate about supporting a more sustainable future? Do you enjoy understanding the customer's needs and providing them with greener and more reliable solutions? Are you data-driven and results-oriented? Whether it’s getting answers for customers quickly, consulting on products with compassion or upselling solution for their issues with a smile, you’ll be the difference between customer experience being just average or an exceptional one.

As the Technical Service Representative you will be joining our talented support team and providing quality technical 24/7 in-house phone support to our customers by troubleshooting PLC based solutions, and occassionally travelling to our customer sites to perform commissioning and installation of our equipment.

This is a great opportunity if you want to jump start into your career of Engineering all while doing your part to obtain a sustainable future. We Need You

As the Technical Service Representative, you will:

- Provide excellent Customer Service and Support in both field and telephone support
- Program, configure and troubleshoot ZTR locomotive operation, products, and solutions
- Travel to customer sites for commissioning & installation of ZTR equipment
- Provide on-site technical training and presentations to customers
- Perform sales support and project management tasks as assigned
- Provide 24/7 on Call rotation.

Minimum Qualifications:

- Minimum two year diploma in Electrical or Mechatronics, with Technician, Technologist or Engineer diploma/degree.
- Familiarity with PLC and/or Locomotive background is an asset
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Ability to work autonomously at customer sites and manage project scope & cost
- Exceptional organizational and data entry skills required for related administrative tasks
- Potential ability to travel 10% - 40% to customer sites for on-site commissioning and/or installation of ZTR equipment.
- In possession of, or eligible to receive a valid TN Visa to travel to the United States.

Why Choose ZTR?

ZTR offers a casual working environment and a group of friendly and talented industry leaders passionate about combating climate change. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR.

ZTR is all about our people. That is why we value Diversity, Equity and Inclusion (DEI) within our organization. DEI is essential to our goal of creating a great place to work. We are committed to building a representative workforce and committed to equal opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We are looking for flexible, compassionate and enthusiastic individuals who thrive in a fast-paced working environment, and who are looking for long-term, meaningful employment in a career that makes a real difference.

At ZTR, we continuously promote a healthy balance between work, fun and family. This is a place where employees make a difference in our company and within our customers’ organizations. You will be able to direct your career path at ZTR as we are rapidly growing with numerous opportunities for professional growth and development.
- ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Human Resources. We will address information received regarding the accommodation needs of applicants in confidence._

  • Technical Service Representative

    1 week ago

    London, Canada ZTR Full time

    ZTR’s Locomotive Technical Services team has an exciting opportunity in the role of **Technical Service Representative**! In this role you will be providing highly technical 24/7 in-house phone support and troubleshooting on PLC based solutions. **Help Promote Sustainability** Planning for an environmentally sustainable future means taking action today...

  • Technical Service Representative

    2 weeks ago

    London, Canada ZTR Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...

  • Technical Service Representative

    3 weeks ago

    London, Canada ZTR Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...

  • Technical Service Representative

    1 week ago

    London, Canada ZTR Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...

  • Technical Service Representative

    7 days ago

    London, Canada ZTR Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...

  • Technical Service Representative

    2 days ago

    London, Canada ZTR Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...

  • Technical Services Representative

    2 weeks ago

    London, Ontario, Canada McInnis Cement Full time

    Technical Services Representative - Student - BrantfordLocation: Brant, ON, CA, N3L 3E3Welcome to CBM AggregatesCanada Building Materials (CBM) Aggregates, a division of St Marys Cement and proud subsidiary of VCNA, is a leading producer of high-quality aggregates. With 16 sand and gravel sites and quarries, CBM supplies essential materials to meet Southern...

  • Technical Service Representative

    3 weeks ago

    London, Canada ZTR Control Systems Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...

  • Technical Service Representative

    1 week ago

    London, Canada ZTR Control Systems Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...

  • Technical Service Representative

    2 weeks ago

    London, Canada ZTR Control Systems Full time

    **Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to...

  • Technical Services Representative

    4 weeks ago

    London, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment? Are you a stickler for details and enjoy critical thinking? If so, Autumn Graphics Ltd has the ideal opportunity for you!We are looking for the best candidate to join our team! Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...

  • Technical Services Representative

    4 weeks ago

    London, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment? Are you a stickler for details and enjoy critical thinking? If so, Autumn Graphics Ltd has the ideal opportunity for you!We are looking for the best candidate to join our team! Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...

  • Technical Services Representative

    2 weeks ago

    london, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment? Are you a stickler for details and enjoy critical thinking? If so, Autumn Graphics Ltd has the ideal opportunity for you! We are looking for the best candidate to join our team! Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...

  • Technical Field Services Representative

    1 day ago

    London, Canada ZTR Full time

    ZTR’s Locomotive Technical Services team has an exciting opportunity in the role of **Technical Field Services Representative**! In this role you will be providing highly technical 24/7 in-house phone support and troubleshooting on PLC based solutions. Enter a workplace where you can take advantage of your skills and talents to make a difference both as...

  • Technical Services Representative

    2 weeks ago

    London, Ontario, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment?  Are you a stickler for details and enjoy critical thinking? If so, Autumn Graphics Ltd has the ideal opportunity for you  We are looking for the best candidate to join our team Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...

  • Technical Services Representative

    2 weeks ago

    London, Ontario, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment? Are you a stickler for details and enjoy critical thinking?If so, Autumn Graphics Ltd has the ideal opportunity for you We are looking for the best candidate to join our team Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...

  • Technical Services Representative

    1 week ago

    London, Ontario, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment? Are you a stickler for details and enjoy critical thinking?If so, Autumn Graphics Ltd has the ideal opportunity for you We are looking for the best candidate to join our team Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...

  • Technical Services Representative

    3 weeks ago

    London, Ontario, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment?  Are you a stickler for details and enjoy critical thinking? If so, Autumn Graphics Ltd has the ideal opportunity for you  We are looking for the best candidate to join our team Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...

  • Technical Services Representative

    4 weeks ago

    london, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment? Are you a stickler for details and enjoy critical thinking?If so, Autumn Graphics Ltd has the ideal opportunity for you!  We are looking for the best candidate to join our team! Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...

  • Technical Services Representative

    4 weeks ago

    london, Canada Autumn Graphics Ltd. Full time

    Do you thrive in a customer focused, fast paced environment? Are you a stickler for details and enjoy critical thinking?If so, Autumn Graphics Ltd has the ideal opportunity for you!  We are looking for the best candidate to join our team! Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products,...