Community and Social Services Worker

3 months ago

Thunder Bay, Canada Thunder Bay Indigenous Friendship Centre Full time

Work Term: Temporary
- Work Language: English
- Hours: 35 hours per week
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- or equivalent experience
**Work site environment**:

- Noisy
- Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
- Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
- Services for the homeless
**Tasks**:

- Prepare reports or case histories
- Administrative and office activities
- Appraise clients' needs or eligibility for specific services
- Perform administrative tasks
- Refer offenders to community and social services programs
- Assess client's relevant skill strengths and development needs
- Conduct follow-up assessments
- Develop, co-ordinate and implement the delivery of specific services within the community
- Housekeeping activities
- Food preparation
- Resolve conflict situations
- Conduct individual and group counselling sessions
- Liaise with other social services agencies and health care providers involved with clients
- Maintain program statistics for purposes of evaluation and research
- Screen, recruit and train volunteers and support staff
- Assist clients/guests with special needs
- Accompany clients to appointments and social outings
- Manage knowledge
- Offer mentoring
- Supervise office and volunteer staff
- Process files and paperwork
**Supervision**:

- 1 to 2 people
- 3-4 people
- 5-10 people
- Working groups
- Committees
**Certificates, licences, memberships, and courses**:

- First Aid Certificate
- CPR Certificate
**Target audience**:

- Aboriginal groups
- Children
- Elderly
- Families
- Persons with an intellectual disability
- Persons with learning disabilities
- Persons with mental health disabilities
- Persons with physical disabilities
- Street population
**Computer and technology knowledge**:

- MS Office
**Area of work experience**:

- Community service organization
**Security and safety**:

- Criminal record check
- Driving record check (abstract)
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Physically demanding
- Tight deadlines
- Attention to detail
- Large workload
**Weight handling**:

- Up to 13.5 kg (30 lbs)
**Personal suitability**:

- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Interpersonal awareness
- Judgement
- Values and ethics
- Client focus
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Organized
**Screening questions**:

- Do you have previous experience in this field of employment?
**Other benefits**:

- Other benefits
**Support for Indigenous people**:

- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Facilitates access to Elders who can offer support and guidance to Indigenous workers

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