Cashier/customer Service

1 week ago

Surrey, Canada Everything Wine Full time

**We're currently searching for a seasonal Part Time Cashier with open availability for 3-4 shifts per week with flexible availability on evenings and weekends. We have a need for this position from June - August.**

**Reports to**: Store Manager, Assistant Store Manager, Supervisors at:
**Everything Wine - 15735 Croydon Drive, South Surrey**

**All applicants must be 19+**

VISION

Creating a remarkable experience, as we reinvent the modern wine, beer and spirit experience by bringing excellence and innovation, without compromise.

CORE VALUES

**Generosity**

You are generous with your knowledge and time. You make time to go above and beyond with customers and your team. You share candid feedback to help others grow.

**Humanity**

We like people who are just good humans. You understand that we are not in the wine business, we are in the people business. We connect with people through their eyes of a good neighbor. You are known for your authenticity, honesty, integrity and humility.

**Innovative**

We will always be nimble, embrace and drive change, and challenge the status quo. So don’t get too comfortable. We are forward thinkers, obsessed with redefining the experience of our industry, we challenge every assumption, and we will make mistakes along the way. But that is inherent to every innovation.

**Perseverance**

We accept that we are not perfect, and that failure will happen. We are tenacious, but when things don't work, we pivot and embrace these experiences as information that will guide us forward. We believe in a test and learn environment and remain curious. How you inspire and impact your team drives our company's success and is your number one job.

**Key Accountabilities**:

- To provide an unforgettable experience for all our customers whether it be instore or over the phone
- Ensure that all customers are welcomed as they enter the store
- Provide each and every customer with your undivided attention when they are at your station
- Your workstation and surrounding areas are to be clean and stocked
- Ensure that all customer transactions are processed efficiently and accurately by following store procedures
- Take every opportunity to offer gift wrapping, gift bags, gift cards and accessories that may compliment their purchase
- Restocking/ merchandising of surrounding areas

**Skills**:

- Verbal and written communication skills
- Critical thinking, problem solving and decision-making skills
- Accuracy and efficiency when processing transactions

**Personality Traits**:

- Welcoming and friendly
- Works well with others
- Detail oriented
- Resourceful
- Coachable

**Qualifications**:

- 1-2 years retail or customer service experience
- Understanding of POS systems
- Serving it Right certificate

**Company Traits**:

- Inclusive and open-minded
- Customer focused
- Efficient
- Authentic
- Collaborative

**Job Type**: Part-time

Pay: $17.40-$19.15 per hour

Expected hours: 24 - 32 per week

Day range:

- Every Weekend
- Holidays

Shift:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift

Ability to commute/relocate:

- Surrey, BC V3Z 2L5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

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