Customer Service Agent

5 days ago

Milton, Canada Fix Network Full time

**Your career can go far at Fix Network **:
Fasten your seat belt,** Fix Network** is looking for a **Customer Service Agent** to join our team. As a **Customer Service Agent **you will be required to provide a high level of customer service to Fix Network clients at all times while striving to achieve business targets through superior telephone and communications skills. In this role, you will also be responsible for handling general inquiries, placing accurate orders, issuing invoices and referring escalated calls to the appropriate Representative.

**A day in the life of a Customer Service Agent at Fix Networtk**:

- Audit shop invoices and ensure all proper information is noted on it, such as correct pricing (based on insurance rates), plate number, or any supporting documentation needed.
- Respond to customer service calls in a professional manner.
- Place client orders with accuracy.
- Refer escalated customer calls to the Call Centre Supervisor.
- Investigate and troubleshoot customer service issues via telephone.
- Assist customers with standard account-related requests.
- Provide information about Company products and services, charges and service conditions, and service availability.
- Update the database with accurate messages regarding transactions.
- Conduct call-backs to ensure customer satisfaction, as necessary.

**To be successful in this role, you will need**:

- Secondary School Diploma required.
- 1-3 years' experience in Customer Service preferred.
- Proficiency with the Microsoft Excel.

**Why Fix Network ?**

As well as joining** dynamic and super motivated** **team** in a flexible and most importantly, ever-changing work environment, you will have access to:

- **Extended Health and Dental insurance** for you and your family.
- Employer's contribution to the **RRSP upon hiring**:

- **Training and development**: We are committed to supporting you by investing in world-class training programs
- **Internal career** opportunities
- **100% work from home** opportunity

Fix Network is the world's fastest growing automotive aftermarket service provider with over 2,000 shops in 21 countries. The Fix Network family of brands includes Fix Auto, ProColor Collision, NOVUS Glass, SRP and Speedy Auto Service. And we're just getting started As we expand our business footprint around the world, we are always looking for dynamic people to keep Fix Network in a leadership position.

**Education**: Required
- High School Diploma or better

**Skills**: Required
- MS Excel

  • Desjardins Financial Services Sales Rep

    4 weeks ago

    Milton, Canada Richard Demille - Desjardins Insurance Agent Full time

    **Financial Services Sales Advisor** - Desjardins Agent Team Member** **Location: OAKVILLE, ONT** Type: Full Time, Permanent Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Insurance Agent is the career for you! **Responsibilities**: - Develop leads, schedule...

  • Parts and Service Technical Support Agent

    2 months ago

    Milton, Canada Food Service Solutions Full time

    **About Us** Food Service Solutions is a company of experienced chefs who have lived the life and walked the walk. We are Canada’s leading distributor of commercial kitchen equipment. Our team is dedicated to providing solutions for operators and chefs through consultation, ideation and equipment implementation. **The Role** Food Service Solutions Inc....

  • Insurance Account Representative

    3 weeks ago

    Milton, Canada Brandon Rank - Desjardins Agent Intern Full time

    **Insurance Account Representative** - Desjardins Agent Team Member** **Location**: Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you! **Responsibilities**: - Develop leads, schedule...

  • Customer Service Representative

    2 weeks ago

    Milton, Canada 511 Food Service Full time

    This position is responsible for overseeing the satisfaction of customers as it pertains to all operational functions of Company. This position is highly detail oriented, and requires the ability to multi-task and work independently in addition to a team environment. By providing superior customer service, strong communications with our customers is...

  • Parts and Service Advisor

    2 months ago

    Milton, Canada Food Service Solutions Full time

    **About Us** Food Service Solutions is a company of experienced chefs who have lived the life and walked the walk. We are Canada’s leading distributor of commercial kitchen equipment. Our team is dedicated to providing solutions for operators and chefs through consultation, ideation and equipment implementation. **The Role** Food Service Solutions Inc....

  • Customer Care Agent Milton

    4 weeks ago

    Milton, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Generalist, Customer Care

    3 weeks ago

    Milton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... - Position Summary:_ Available shifts are: - Sun - Thurs 8:30am - 5:30 pm EST- Tues -...

  • East Customer Care Generalist

    2 weeks ago

    Milton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: Shifts Available: - Tuesday to Saturday: 8:00AM to 5:00PM EST- Sunday...

  • Listing Agent

    2 weeks ago

    Milton, Canada Save Max Inspire Realty Brokerage Full time

    **About us** Save Max Inspire is a small business in Milton, ON. We are professional, agile, and our goal is to Be the no.1 Real Estate Brokerage in Milton. Our work environment includes: - Modern office setting - Food provided **Listing Agent** **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional...

  • Generalist, Customer Care

    3 weeks ago

    Milton, Canada Gordon Food Service Canada Ltd. Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **_Position Summary: _** **Available shifts are**: - **Sun - Thurs 8:30am - 5:30 pm...

  • Customer Service and Warehouse Customer Service

    1 week ago

    Milton, Canada Habitat for Humanity Halton-Mississauga-Dufferin Full time

    **Job description** **About Habitat for Humanity**: Habitat for Humanity Halton-Mississauga-Dufferin is part of a global network seeking to realize the vision that everyone has a decent place to live. At Habitat, our work emphasizes empowering lower-income working families to build strength, stability, and independence by providing affordable housing that...

  • Allstate Sales Agent

    1 week ago

    Milton, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Hybrid 4 Days in Office and 1-day WFH **Benefits Of Becoming an Allstate...

  • Customer Service

    2 weeks ago

    Milton, Ontario, Canada Blinds To Go Full time

    #LNJWe have created a new position for a Customer Service / Warehouse. This individual will provide day-to-day support to ensure that our customer's orders are sorted and ready for pick-up.RESPONSIBILITIES/DUTIES: Receive shipment Sorting and organizing and staging shipments for installer pickups Communicating with the manufacturing plant, retail showrooms,...

  • Allstate Sales Agent

    4 weeks ago

    Milton, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...

  • Allstate Sales Agent

    4 weeks ago

    Milton, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...

  • Allstate Sales Agent

    1 month ago

    milton, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...

  • Allstate Sales Agent

    1 month ago

    Milton, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...

  • Allstate Sales Agent

    1 month ago

    Milton, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...

  • Allstate Sales Agent

    4 weeks ago

    Milton, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Role Designation: Hybrid 4 Days in Office and 1-day WFHBenefits Of Becoming an Allstate Sales...

  • Director of Service

    2 weeks ago

    Milton, Ontario, Canada Food Service Solutions Canada Full time

    At Food Service Solutions , we make it a priority to go above and beyond on all customer interactions. Therefore, as the Director - Parts & Service your position greatly impacts the way we conduct business and ultimately our customer's satisfaction. By providing professional support to Food Service Solutions Inc.'s operations nationwide, your position is...