Business & Systems Consultant
2 weeks ago
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
At Sun Life, we work together, share common values, and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.
Reporting to the Manager, Business & Systems Analysis Chapter, the **Business & Systems Consultant** has deep knowledge of a wide variety of business concepts, practices, and procedures as they relate to IT and general operations. They rely on their expertise, experience, and judgment to plan and achieve goals, and to do a variety of tasks. The Business & Systems Consultant conducts needs analysis, writes requirements/user stories, collaborates with others, and supports the team to increase productivity and reduce costs.
**What will you do?**
- Analyze and define user needs and translate them into requirements/epics/user stories/data mapping documents.
- Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organization.
- Create and/or provide comments into internal and external communications and user documentation.
- Review and provide comments on business and technical documentation.
- Support business on the roll-out of what has been developed with a focus on end-to-end validation.
- Act in an advisory capacity as well as coach/mentor Business & Systems Analysts.
- Challenge the status quo and introduce creative ways of delivering on our requirements.
**What do you need to succeed?**
- University degree in business or technology or equivalent experience.
- 5 to 10 years of progressive experience as a Business & Systems Analyst with agile methodologies.
- Demonstrate knowledge of business and/or technology platforms or ability to learn about technology and digital products.
- Experience in supporting customer facing operations is an asset.
- Knowledge of Design Thinking principles.
- Knowledge of financial services industry is an asset.
- Strong understanding of privacy, compliance, control, and security requirements.
- Skilled in test execution and understanding the outcomes.
- Strong communication skills with the ability to communicate clearly and simply both complex business and technical concepts and align organization on decisions.
- Ability to work and demonstrate cooperation in a matrixed team environment.
- Excellent multitasking, prioritization, and time management skills.
- Comfortable working in ambiguous environments.
- As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
**What’s in it for you?**
- We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada
- Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
- A collaborative and interactive team environment
- Charitable giving through our You Give, We Give program lets you give back to your community - and in many cases, we’ll match your contributions.
- Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
**Salary Range**:
82,000/82 000 - 135,000/135 000
**Job Category**:
Business Analysis - Systems
**Posting End Date**:
24/06/2024
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