Technical Writer

3 days ago

Montréal, Canada MobilityData Full time

**About the position**:

- Full time, 40h/week
- Permanent
- Starting annual salary range: 70 000 CAD - 80 000 CAD
- Location: we're primarily recruiting a Montreal-based person
- Type: 75% Remote/Working from home and 25% travel for conferences, summits, etc.

**Perks and benefits**:

- Open-minded and inclusive team that values care, collaboration, communication, accountability, pragmatism and diversity
- 20 annual vacation days and additional paid time off for sick days, parental obligation, bereavement, etc.
- Closed between Dec 25th and January 1st of every year (i.e. additional employer paid time off)
- Health premium reimbursement (employer contribution may vary per country of employment)
- Virtual health care service
- RRSP (Canada) and 401K (USA) employer contributions
- Compensations for public-transit and shared-mobility passes, home office material and coworking space

Hundreds of millions of public transit passengers around the world rely on apps to get information on how to get around. These apps and transportation providers rely on data standards to structure and exchange this information on things like subway routes, bus schedules, network disruptions, fares, and many other useful pieces of passenger information.

GTFS (General Transit Feed Specification) is a widely adopted open standard used by several thousand agencies across the globe such as the New York MTA, Tokyo Metro, and Paris RATP. This standard facilitates the dissemination of transit information to passengers through popular apps like Apple Maps, Google Maps, Transit, and Moovit.

At MobilityData, our mission is to enhance the traveler experience through the usage of open data standards for the mobility ecosystem in order to empower people to travel in the most sustainable ways across the globe. Our work includes facilitating discussions to advance standardization efforts for the benefit of global users, proposing new functionalities, and offering support through comprehensive documentation and training.

**What You Will Do**:
The Technical Writer role is under the supervision of the Product Director. This role does not have a management profile.

As a Technical Writer, you will play a key role in creating high-quality internal and outward-facing materials that enhance MobilityData's brand, industry leadership and visibility. Your work will involve producing and maintaining documentation such as specification sheets, onboarding guides, and website content updates. Additionally, you will assist with the creation of training materials and templates that align with the organization's brand.

**Responsibilities**:
**Documentation Development (70%)**
- Collaborate with the team to produce technical documentation, including specification sheets, onboarding guides, and knowledge resources that translate technical information into accessible, user-focused content.
- Develop templates for documentation to ensure consistency and ease of use.
- Create presentation templates and support the creation and organize materials in Google Slides to enhance the organization's outward-facing communications.

**Support External Communication Efforts (15%)**
- Support the updating of content for the organization's website (including gtfs.org & gbfs.org with others to follow), including resource sections, with technical support from the team.
- Develop materials to support external efforts, such as community onboarding, press communications, resources and presentations.
- Contribute to building an organizational brand through polished, professional written materials and presentations.

**Facilitate Internal Collaboration and Knowledge Sharing (15%)**
- Work closely with collaborators to ensure documentation aligns with organizational goals and user needs.
- Provide input on processes and strategies to improve the accessibility and usefulness of documentation.
- Be comfortable iterating with collaborators and challenging norms to produce the best results.

**Who You Are**:

- Theoretical knowledge equivalent to a Bachelor's Degree or 3 years of university.
- Minimum 3 years of proven experience in technical writing.
- Excellent written and verbal communication skills in English.
- Strong ability to translate complex technical concepts into clear and concise content.
- Comfortable working in the MacOS environment.
- A self-starter with a strong willingness to learn and adapt to new topics.
- Comfortable working collaboratively in a team environment and iterating on deliverables.

**It Would Be Great If**:

- Familiarity with website content updates and managing online resources.
- Experience with creating templates and visual materials aligned with organizational branding.
- Experience working with Product Managers and developers creating user facing documentation

**What to expect after you apply**:

- Our hiring process usually spreads over 2 to 4 weeks, including interviews and technical testing.

  • Technical Writer

    6 days ago

    Montréal, Canada MindGeek Careers Full time

    We are looking for a Technical Writer to join our Video Sharing Platform team to author, edit, and review product documentation. In this role, you'll work with internal resources, and attend engineering meetings to gather, write, and publish technical documents for our varied products. As a Technical Writer, you're motivated, passionate, and thrive in the...

  • Technical Writer

    7 days ago

    Montréal, Canada ARxIUM Full time

    ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies. ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty...

  • Technical Writer

    1 week ago

    Montréal, Canada mackinnonandpartner Full time

    **Position: Technical Writer** **A hybrid work environment with a requirement to be on-site at least two days per week.** **The standard workweek of 37.5 hours.** **Immediate start with a contract duration of six months.** **French required** **Requirements, Qualifications**: - Proven experience as a technical writer in a technology-driven...

  • Technical Writer

    7 days ago

    Montréal, Canada Aylo Careers Full time

    We are looking for a **Technical Writer** to work one of their the data engineering team. Work with Product owners and Engineers to create internal and external documentation of our Data lake infrastructure, our PAAS/SAAS solutions. **What you will be doing**: - Complete writing assignments and documentation according to standards set by the Technical...

  • Technical Writer

    5 days ago

    Montréal, Canada PROCECO Full time

    For five decades, PROCECO Ltd. has specialized in the design and manufacture of industrial parts washers and custom integrated systems for precision cleaning, high-pressure water-jet deburring, fluorescent penetrant inspection, surface treatment, and wastewater treatment. We're seeking a skilled Technical Writer to join our dynamic team and play a pivotal...

  • Technical Writer

    2 weeks ago

    Montréal, Canada Octasic Full time

    Founded in 1998, Octasic is a leading worldwide provider of systems and complete solutions in advanced communication. We provide SoCs, software, and integrated hardware/software platforms for the worldwide mobile wireless and media processing markets. **We choose Octasic for**: - A workplace at the cutting edge of technology and to be in contact with...

  • Technical Writer

    6 days ago

    Montréal, Canada Octasic Full time

    Founded in 1998, Octasic is a leading worldwide provider of systems and complete solutions in advanced communication. We provide SoCs, software, and integrated hardware/software platforms for the worldwide mobile wireless and media processing markets. **We choose Octasic for**: - A workplace at the cutting edge of technology and to be in contact with...

  • Technical Writer

    2 weeks ago

    Montréal, Canada BrainBox AI Inc. Full time

    **BrainBox AI** utilizes self-adapted artificial intelligence technology to proactively optimize the energy consumption of one of the largest climate change contributors: Buildings. Our AI engine supports a self-operating building that requires no human intervention. Using deep learning, cloud-based computing, and our proprietary process, our solution...

  • Technical Writer

    2 weeks ago

    Montréal, Canada LGM MANAGEMENT ET CONSEIL INC. Full time

    **Computer Applications**: - MS Excel - MS PowerPoint - MS Word - Desktop publishing software - MS Outlook **Work Setting**: - Business and/or industry **Technical or Specialized Editing**: - Technical manuals **Work Location Information**: - Work in employer's/client's home **Personal Suitability**: - Initiative - Flexibility - Team player -...

  • Technical Writer

    2 weeks ago

    Montréal, Canada LGM North America Full time

    **Montreal, Canada**: **Context**: **LGM Group, experts in management and engineering of important projects, 30 years after its beginning has more than 1400 employees, in 28 branches on 3 continents. We carry out engineering projects for high-tech systems, for top sectors (aerospace, defense, railways, automotive and naval).**: **Part of LGM Group, LGM North...

  • Technical Writer

    7 days ago

    Montréal, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...

  • Technical Writer

    2 weeks ago

    Montréal, Canada soho square solutions Full time

    **Job Details** Description: ROLE & RESPONSIBILITIES: - Integrate simulator documents into the cloud management tool (QTGx). - Propose innovative ideas and solutions to improve documentation and related processes. - Investigate, support, and implement solutions to the existing tools and processes, used in the building and deploying of customer...

  • Technical Writer

    3 weeks ago

    Montréal, Canada IBS Software Full time

    IBS Software is a fast-growing global software company with 5,000 employees and a 27-year track record of innovation for the world’s leading Travel, Transportation and Logistics industries brands. The Technical Writer will join the IBS Software Canada Team, located in Montréal, IBS’ center of excellence for optimization. This team focuses on developing...

  • Technical Writer

    4 weeks ago

    Montréal, QC, Canada IBS Software Full time

    IBS Software is a fast-growing global software company with 5,000 employees and a 27-year track record of innovation for the world’s leading Travel, Transportation and Logistics industries brands. The Technical Writer will join the IBS Software Canada Team, located in Montréal, IBS’ center of excellence for optimization. This team focuses on developing...

  • Technical Writer

    3 weeks ago

    Montréal, QC, Canada IBS Software Full time

    IBS Software is a fast-growing global software company with 5,000 employees and a 27-year track record of innovation for the world’s leading Travel, Transportation and Logistics industries brands. The Technical Writer will join the IBS Software Canada Team, located in Montréal, IBS’ center of excellence for optimization. This team focuses on developing...

  • Consultant - Technical Writer

    4 days ago

    Montréal, Canada United Nations Full time

    Work Location Montreal Expected duration An initial period of two (2) months with a possibility of an extension **Responsibilities**: THE ORGANIZATIONAL SETTING The International Civil Aviation Organization (ICAO) sets international Standards and Recommended Practices (SARPs) for aviation safety, air navigation, security, and environmental protection. To...

  • Technical Writer

    2 weeks ago

    Montréal, Canada Novisto Full time

    As our first Technical Writer, you will report to our product management team. You will work closely with our ESG Innovation, product marketing and customer success teams to create resources that can successfully help end-users optimize their experience using Novisto's software. **Your responsibilities will include**: - Become intimately familiar with...

  • Technical Writer I

    2 weeks ago

    Montréal, Canada Aversan Full time

    **TECHNICAL WRITER I** **Location**: Montreal, QC **Job Type**: Hybrid **RESPONSIBILITIES** - Integrate simulator documents into the cloud management tool (QTGx). - Propose innovative ideas and solutions to improve documentation and related processes. - Investigate, support, and implement solutions to the existing tools and processes, used in the building...

  • Technical Writer

    3 days ago

    Montréal, Canada Transnomis Solutions Full time

    This position is available nationwide. This is a remote, full-time position. **About Transnomis**: Transnomis Solutions specializes in road information management and communications solutions. **About You**: You want to work for a growing company, you are driven, view work as more than just a job, and are never satisfied with a project left half-done. This...

  • Technical Writer

    4 days ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Lightspeed's Customer Content team is looking for an Associate Technical Writer to create cross-product content for our Help Centers and other customer-facing communication as we continue to grow into...