Service Advisor

4 weeks ago

Mississauga, Canada Mississauga Toyota Full time

Do you want to be challenged and rewarded in your automotive career? Choose Mississauga Toyota. We are a family owned and operated dealership that has been in business for over 30 years

Mississauga Toyota is currently looking for a Full-Time Service Advisor to join our busy team.

**Responsibilities**:

- Greet customers as they come in for service inside the drive-thru to initiate the repair order process
- Review history and current vehicle data with the customer to promote required service and recommendations
- Promote monthly service specials
- Obtain diagnostics and estimates through communication with technicians
- Accurately document client concerns, initial costs and contact information on the repair order
- Keep clients updated with vehicle status
- Accurately report diagnostics and estimates to the customer
- Document approved repairs and update promise times
- Review all written notes and charges on the invoice once repairs are completed and prior to billing
- Review and ensure all open RO's are closed as quickly as possible
- Cash out guests once their service visit is completed
- Perform other duties related to skills and experience as required by management

**Requirements**:

- Experience as a Service Advisor
- Thorough understanding of vehicle design and maintenance
- Reynolds & Reynolds experience is an asset not a requirement
- Strong sales and customer service skills
- A Driver’s License, a Clean Drivers Abstract and a Criminal Background Check are required

**What Mississauga Toyota Offers**:

- Factory Training with Toyota University
- In-house Dealership Training with Management team to enhance your individual performance
- Competitive wage
- Collaborative environment
- Fantastic team atmosphere to develop and grow your career
- Free parking on the dealership premises
- Employee of the month and employee birthday recognition
- Women traditionally deterred from the automotive industry are thriving with us and we encourage you to apply. Our team members are passionate about growth, innovation and collaboration. We are constantly striving to improve and better the dealership and guest experience so that we can better support our guests. If you have a collaborative attitude and growth mindset, you are probably a great fit for our team_
- Mississauga Toyota is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however; only those applicants selected for an interview will be contacted._

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