Courier Experience Associate

1 week ago

Winnipeg, Canada SkiptheDishes Full time

**The Opportunity**:
The Courier Experience Associate is the guardian of the independent courier experience and an advocate for couriers throughout their lifecycle with Skip. You will be responsible for overseeing the courier merchandise program, courier compliance programs, developing and implementing the courier engagement strategy, and be the expert on courier sentiment for Canada.

You will be able to put yourself in the mind of an independent courier to identify challenges, ideas and proactively suggest improvements. You will use your deep understanding of couriers to design programs that will resonate with their needs and be able to improve safety & compliance in an effective way. At the same time, you will be the champion for ensuring couriers have the ability to complete deliveries safely and compliantly.

**What's On Your Plate**:

- Own the courier engagement strategy and implement programs to improve retention and satisfaction, including courier challenges, gamification, perks, benefits, etc.
- E2E accountability for Skip-branded courier merchandise (predominantly but not limited to thermal bags) including procurement, customer ordering, fulfillment, and inventory level management. Define the courier merchandise strategy and own the P&L.
- Define and implement courier compliance programs for regulated verticals such as alcohol. Work with cross-functional partners to execute these programs successfully.
- Coordination of courier health & safety programs, such as incidence reporting & follow ups. Partner with global SMEs to assess and implement best practices.
- Influence courier marketing partners to deliver acquisition, engagement and retention objectives through courier outreach and communications.
- Be the expert on courier sentiment by participating in community monitoring and work shadowing. Understand and advocate for quantitative and qualitative insights.
- Partner with global SMEs to assess and implement innovation and best practices
- Partner with local legal and compliance teams to understand the broader business landscape, and ultimately balance risk with reward to make informed decisions.

**Recipe for Success**:

- ** Passion for solving problems** through out-of-the-box thinking; you use creativity and grit to navigate new challenges
- ** Financial and commercial acumen** for effective cost planning and budget management
- Excellent **communication skills** to engage your partners and senior management
- Excellent **stakeholder management** skills - proven ability to drive results in areas that aren't in your immediate responsibility.
- You** innovate and ask questions;** you are not afraid to challenge the status-quo in an effort to push the business to new levels
- Thrive in a **fast-paced environment**; you set ambitious goals and are not afraid to fail fast and keep pushing forward
- You have an **entrepreneurial mindset** to negotiate the best outcomes for the business
- Excellent** execution **and high-standards: you are someone who finishes what they start and keeps iterating
- You have a genuine **passion for couriers** and want to be a force for positive change
- Strong **team player** - able to gain trust, respect, and confidence quickly and effectively.

**Required Skills & Knowledge**:

- High preference for direct experience with independent contractor models
- Experience working with on-demand delivery or supply chain is an asset
- Experience in managing procurement, contracts, budget and/or a P&L
- Bachelor’s degree is preferred, or suitable experience.

**Why work at JET?**

JET is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. JET team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

JET is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

  • Courier Driver- Owner Operator

    6 months ago

    Winnipeg, Canada Sierra Courier Full time

    **Job description** Sierra Courier is one of the largest and longest serving privately held courier service companies in Canada. We recognize the importance of providing our independent contractors with a professional and safe working environment that promotes excellence, loyalty and team work. We are currently looking for a courier drivers. **What you'll...

  • Courier Supply Optimization Associate

    5 months ago

    Winnipeg, Canada SkiptheDishes Full time

    **Ready for a Challenge** **All about the role** As the Courier Supply Optimization Associate, you will play an integral role in implementing strategic initiatives and developing and refining operational tools and playbooks to optimize courier supply for our self-supporting contractor delivery model. You will be providing valuable insights for both short...

  • Courier/delivery Driver

    2 months ago

    Winnipeg, Canada E&C Courier Full time

    ## Job Overview # Responsibilities - Communicate effectively with dispatch and customers to ensure efficient delivery routes - Safely load and unload packages, including heavy lifting when necessary - Provide exceptional customer service during deliveries - Drive commercial vehicles to transport goods between locations # Experience - Previous experience in...

  • Logistics Transportation Associate

    1 week ago

    Winnipeg, Manitoba, Canada HMT COURIER LTD. Full time

    HMT COURIER LTD. is seeking a Logistics Transportation Associate to join their team.Job OverviewThis is a permanent full-time position that offers 35 hours of work per week and a competitive salary of approximately $55,000 - $65,000 per year, depending on the location.The successful candidate will have a valid driver's license and be physically able to...

  • Logistics Associate

    4 weeks ago

    Winnipeg, Manitoba, Canada First Choice Courier & Messenger Ltd. Full time

    We are seeking a skilled Logistics Associate to join our team at First Choice Courier & Messenger Ltd. The ideal candidate will have no degree, certificate, or diploma, but will be eager to learn and grow with our company.The successful candidate will have experience in a similar role and be willing to undergo training to meet our high standards. This is a...

  • Head of Courier Operations

    3 months ago

    Winnipeg, Canada SkiptheDishes Full time

    **Description**: Ever wonder what it takes to power a network? Technology, ingenuity, grit, and a steady input of snacks. As a member of our diverse Global Operations team, you will help manage courier logistics and operational capacity for not only the Canadian market but also for international partners in this highly rewarding field. Skip is looking for...

  • Courier Driver

    5 months ago

    Winnipeg, Canada Frontier Supply Chain Solutions Inc Full time

    **Frontier Supply Chain Solutions Inc.**is a provider of US and Canadian Customs Services, Trade Consulting and Supply Chain Logistics, which includes parcel and courier services. We are looking for an experienced Courier Driver to provide good customer service and complete pick-ups & drop-offs courier services to our clients in Winnipeg and rural Manitoba....

  • Courier Driver

    2 months ago

    Winnipeg, Canada Frontier Supply Chain Solutions Inc Full time

    **Frontier Supply Chain Solutions Inc.**is a provider of US and Canadian Customs Services, Trade Consulting and Supply Chain Logistics, which includes parcel and courier services. We are looking for an experienced Courier Driver to provide good customer service and complete pick-ups & drop-offs courier services to our clients in Winnipeg and rural Manitoba....

  • Compost Courier

    5 months ago

    Winnipeg, Canada Compost Winnipeg Full time

    **Compost Courier** Compost Winnipeg seeks an independent and responsible individual to work as a compost collection courier. Compost Winnipeg is a social enterprise of the Green Action Centre. Position: Compost Courier Starting Wage: $18 per hour. Health spending account and other benefits available after 3 months of employment. **Background**: Compost...

  • Material Handler/ Courier

    6 months ago

    Winnipeg, Canada Tamarack Industries Full time

    Tamarack Industries, leader in mobile glycol heating systems is growing and we are looking for a Material Handler/Courier to help organize our storage areas and support our shipping/receiving department by picking up materials when needed. The Material Handler/Courier will be responsible for providing logístical support for the movement, storage, control...

  • Courier (Full Time)

    5 months ago

    Winnipeg, Canada Edison Properties Full time

    **Job Summary**: Reporting to the Procurement and Service Manager, the Courier is responsible for picking up and transporting goods from suppliers to the location(s) specified by the corresponding purchase orders. The Courier is also responsible for verifying shipments, loading, and unloading goods to be transported, keeping detailed records of deliveries,...

  • Logistics Courier

    4 weeks ago

    Winnipeg, Manitoba, Canada Apna Spicy Hut Full time

    At Apna Spicy Hut, we are seeking a skilled Logistics Courier to join our team. As a key member of our delivery team, you will be responsible for ensuring timely and efficient delivery of goods to our customers.Key ResponsibilitiesLoad and unload goods from vehiclesFollow directions and read maps to navigate to delivery locationsProvide excellent customer...

  • Courier Delivery Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Purolator Inc Full time

    About the Role:Purolator Inc is seeking a skilled Courier Delivery Specialist to join our team. As a key member of our operations team, you will be responsible for delivering customer packages to meet daily pick-up and delivery schedules.Key Responsibilities:Pick up and deliver customer packages to meet daily pick-up and delivery schedulesScan packages /...

  • Courier

    2 weeks ago

    Winnipeg, Canada Micro Tool & Machine Ltd. Full time

    **Job Overview** **Responsibilities** - Safely transport packages, documents, and other items to designated locations. - Communicate effectively with clients and team members regarding delivery status and any potential delays. - Operate vehicles in accordance with traffic laws and company policies. - Perform routine vehicle inspections to ensure safety and...

  • Courier Coordinator

    1 month ago

    Winnipeg, Canada Pollard Banknote Limited Full time

    We’re looking for an enthusiastic, detail-oriented Courier Coordinator to join our Winnipeg 140 Otter street Logistics department for a 14-month term! Reporting to the Logistics Warehouse Manager, you will work directly with customers and courier companies to ship customer samples and other important courier shipments with the capability to track the...

  • Analyst, Courier Supply Optimization

    6 months ago

    Winnipeg, Canada SkiptheDishes Full time

    **Our Story** Our global delivery business has grown substantially in the last few years and we need to continue to grow, but also evolve the experience and efficiency of our delivery model going forward. That’s where you come in. **The Role** As the Courier Supply Optimization Analyst you will play a key role in supporting data analysis of strategic...

  • Guest Experience Centre Consultant

    6 months ago

    Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Winnipeg)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Courier Delivery Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Purolator Full time

    Job SummaryWe are seeking a reliable and detail-oriented Utility Courier to join our team at Purolator. As a key member of our operations team, you will play a critical role in ensuring the timely and efficient delivery of customer packages.Key ResponsibilitiesPick up and deliver customer packages to meet daily pick-up and delivery schedulesScan packages /...

  • Independent Contractor Delivery Driver

    3 weeks ago

    Winnipeg, Canada Selkirk Courier Full time

    We are looking for drivers (preferably with large vehicles) (minivans, SUVs, etc) to work about 3 - 8 hours a day a few times during the week Monday to Friday doing deliveries throughout Winnipeg and surrounding areas. We deliver anything from construction supplies to tires to envelopes to medicine and everything else in between. You will receive orders...

  • Financial Management Specialist

    1 week ago

    Winnipeg, Manitoba, Canada Friend's Courier Trucking Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Financial Management Specialist to join our team at Friend's Courier Trucking. In this role, you will be responsible for maintaining accurate financial records, preparing cheques for payroll, and reconciling accounts.Key Responsibilities:Financial Record-Keeping: Maintain accurate and...