Customer Experience Associate

6 months ago

Bradford, Canada TD Bank Full time

**Customer Experience Associate**:

- 417012BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 463 Holland Street

**Employment Type**
- Regular

**City**
- Bradford

**Time Type**
- Part Time

**Province/State**
- Ontario

**Hours**
- 20

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the

  • Customer Service Desk Associate

    7 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...

  • Omni Customer Fulfillment Associate

    4 weeks ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Service Manager

    2 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...

  • Customer Service Manager

    6 months ago

    Bradford, Canada Walmart Canada Full time

    **What you'll do... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...

  • Stock Unloader Associate

    6 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Meat Associate

    6 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Meat Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Meat Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the meat area, and assists with stocking and the sale of goods. If you are looking for an exciting...

  • Lot Associate

    3 months ago

    Bradford, Canada The Home Depot Canada Full time

    With a career at The Home Depot, you can be yourself and also be part of something bigger. **Position Overview**: The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate...

  • Stock Unloader Associate

    4 weeks ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Production Associate

    6 months ago

    Bradford, Canada AGC Automotive Canada Inc Full time

    Salary: 18.60 AGC Automotive Americas (AANA) fabricates high quality automotive safety glass for automobile manufacturers located in the United States and abroad. AGC's automotive glass operations have the top market share in the automotive glazing market for laminated and tempered glass. Our Bradford, Ontario site is responsible for assembly of our...

  • Directs Store Delivery Associate

    7 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty....

  • Directs Store Delivery Associate

    7 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty....

  • Dairy Frozen Associate

    7 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Dairy/ Frozen Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Dairy/ Frozen Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Dairy/ Frozen area, and assists with stocking and the sale of goods. If you...

  • Vision Care Associate

    6 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:To assist Vision Centre and Opticians in the operation of the VC. To serve customers and total store with inquiries and provide customer service. **What you'll do...**: 1. Greet customers and answer phones. 2. Help with the bookings of eye appointments. 3. Help maintain standards of the VC (filing, cleaning, displays,...

  • Sales Associate

    7 months ago

    Bradford, Canada Bradford rona Full time

    **Company: Bradford RONA, Doidge Building Centres Ltd.** **Position Summary**: A Sales Associate is committed to achieving Doidge Building Centres Ltd.’s service standards and maximizing sales and gross margin while providing the customers with the best shopping experience possible. The Sales Associate will develop and maintain effective sales and oversee...

  • Overnight Associate

    6 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part...

  • Sales Associate

    6 months ago

    Bradford, Canada Bradford rona Full time

    **Company: Bradford RONA, Doidge Building Centres Ltd.** **Position Summary**: A Sales Associate is committed to achieving Doidge Building Centres Ltd.’s service standards and maximizing sales and gross margin while providing the customers with the best shopping experience possible. The Sales Associate will develop and maintain effective sales and oversee...

  • Sales Associate

    6 months ago

    Bradford, Canada Bradford rona Full time

    **Company: Bradford RONA, Doidge Building Centres Ltd.** **Position Summary**: A Sales Associate is committed to achieving Doidge Building Centres Ltd.’s service standards and maximizing sales and gross margin while providing the customers with the best shopping experience possible. The Sales Associate will develop and maintain effective sales and oversee...

  • Over-the-counter Associate

    1 month ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll...

  • Over-the-counter Associate

    6 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll...

  • Asset Protection Associate

    6 months ago

    Bradford, Canada Walmart Canada Full time

    **Position Summary... **:To create and maintain a secure and effective work environment for all customers, associates, visitors and vendors while demonstrating positive and professional behavior at all times. Increase profitability and mitigate shrink caused by financial and Physical loss. **What you'll do...**: 1. Ensure store security by making daily...