Spa Receptionist

Hiring for 1 position working both locations, Ancaster and Brantford.

Rejuvenate Cosmetic Clinic and Spa is a center that specializes in cosmetic injections like Botox, Dermal Fillers, PRP, Vampire Facial (PRP), and Belkyra, and has a full Day Spa at our Brantford location.

We are currently seeking an energetic and experienced receptionist/support person to join our wonderful growing team. This role will involve:
The Front Desk responsibilities will include, but not limited to:

- Providing welcoming, friendly and exceptional customer service to all of our customers
- Maintaining a clean and organized reception area
- Answer phones, screen and direct calls
- Booking, confirming and rescheduling client’s appointments
- Educating client in regards to different services
- Perform opening and closing duties as directed
- Maintain client files accordingly
- Social Media planning/management coordinating with spa manager with daily work, and other administrative duties as required.
- Processing payments and receipts
- Handle mail, courier deliveries, and distribute
- Resolving guest challenges, utilizing support from the Spa Manager when necessary

Requirements, Skills & Abilities:

- at least 1-2 years experience in a Medispa/Front Desk setting
- Excellent computer skills with strong knowledge of Windows based systems and Microsoft Office
- Flexibility to work shifts (including evenings and weekends as required)
- Troubleshooting skills/Problem solver
- Great communication, excellent customer service and multitasking skills
- Ability to maintain a professionalism and professional appearance

Experience in the spa industry is encouraged, but not required.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- On-site parking

Day range:

- Monday to Friday
- Weekend availability

Flexible Language Requirement:

- French not required

Shift:

- 10 hour shift
- 8 hour shift

Work setting:

- Specialty store

**Experience**:

- Administration: 2 years (preferred)
- customer service: 1 year (preferred)

Work Location: One location