Student Care Supervisor

2 weeks ago


North Vancouver, Canada MLI (Muskoka Language International) Full time

**Student Care Supervisor**
- **Contract Position
- 5 Months - April to August, 2023 - 40 hours per week**_

**Major Duties**

**Student Support and Care**
- Acts as Custodial Guardians for the specific students
- Acts as the main contact for the Local Coordinators who are also Custodial Guardians for specific students
- Acts as the main contact for agents, school boards, community agencies, and homestay families as necessary within their region
- Arranges for or attends arrival and departure to provide assistance
- Arranges transfers to/from the airport for arrival/departure
- Assists specific student with school registration and course selection and timetables

students
- Participates in our team on-call rotation for emergency issues
- Supervises Local Coordinators to track the progress of the students during their stay in the program
- Ensures that Pastoral issues are updated in the system
- Ensures the Local coordinators advocate on the student's behalf - in the event of incident/issue with the school or local authorities / or in need of medical assistance and offers support as needed through complex cases to ensure a successful outcome
- Establishes and maintains excellent relationships with overseas agents who send students to our programs, and work to support their efforts to recruit more students to our program
- Handles and mediates any problems that may occur with overseas clients
- Responds to inquiries, liaises and communicates with prospective applicants
- Liaises with all program parties to ensure all goals are met for the student’s program from beginning to end
- Provides language support to the sales teams on calls, during student interviews, meetings and interpreting material
- Liaises with agents, educating them regarding MLI’s programs

**Education**

Degree or diploma in a related field of study

**Experience**
- 3 - 5 years of working within the International Education business preferably as a student counsellor
- Experience in youth and/or counselling work
- Experience in a supervisory role
- Working knowledge and understanding of the Canadian Immigration system and its requirements
- Working knowledge and understanding of the Canadian High School Education system and policies on student admissions.
- Working in a fast-paced environment with the ability to adapt quickly
- Experience with public speaking
- Experience dealing with complex interpersonal situations with colleagues, students, families, etc.

**Technical Skills**
- Excellent command of Microsoft Office 365 Suite including advanced skills in Excel, Word, Outlook and PowerPoint
- Excellent English written and oral communication skills are required. Other languages are an asset

**Other Requirements**
- Valid driver’s license and at least 5 years continuous driving experience; comfort in driving with other passengers and for long distances
- Canadian Citizen or a landed Permanent Resident
- Eligible and willing to sign student custodianships forms

**Competencies**:

- Attention to detail/quality Orientation
- Collaboration/Teamwork
- Conflict Resolution/Mediation
- Creative Problem Solving
- Decision-Making Ability
- Relationship/Network Building
- Results Orientation

**Salary**: $50,000.00-$57,000.00 per year

Schedule:

- 8 hour shift

**Education**:

- DCS / DEC (required)

**Experience**:

- working in International Education field/student counsellor: 3 years (required)
- Working in fast paced environment/ability to adapt quickly: 3 years (preferred)

**Language**:

- Fluent English (required)
- any other language(s) (preferred)

Licence/Certification:

- Driving Licence (required)
- Canadian Work Permit (required)

Work Location: Hybrid remote in North Vancouver, BC

Expected start date: 2023-04-01



  • Vancouver, Canada Vancouver Community College Full time

    **Pclass #** - S9884**Job Summary** **Who We Are** - We acknowledge that Vancouver Community College (_ - VCC_ - ) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._ For over 55 years, VCC...


  • North Vancouver, Canada Private Home Care Full time

    **About us** Female Quadriplegic Patient Looking for reliable care givers to provide personal care and assist with bathing, toileting and other aspects of personal hygiene. Duties can include: administering medications, bathing and personal hygiene, dressing, and transferring to and from a power wheelchair using a ceiling lift. Must be able to work...


  • North Vancouver, Canada Private Home Care Full time

    **About us** Female Quadriplegic Patient Looking for reliable care giver(s) to provide personal care and assist with bathing, toileting and other aspects of personal hygiene. Duties can include: administering medications, bathing and personal hygiene, dressing, and transferring to and from a power wheelchair using a ceiling lift. Must be able to work...


  • North Vancouver, Canada Capilano University Full time

    **Competition Number** - F18682P**Position Title** - Student Experience Librarian**Employee Group** - Faculty**Position Status** - Regular Full-Time**Position Type** - Librarian**Special Appointee** **Others please specify** **Workload Amount** - 8**Department** - Library**Additional Notes** - At Capilano University, learners are our focus. Employees play...


  • North Vancouver, Canada Capilano University Full time

    **Competition Number** - F18682P**Position Title** - Student Experience Librarian**Employee Group** - Faculty**Position Status** - Regular Full-Time**Position Type** - Librarian**Special Appointee** **Others please specify** **Workload Amount** - 8**Department** - Library**Additional Notes** **Location** - North Vancouver**Working With Us** - At Capilano...


  • North Vancouver, Canada Elderberries Child Care Centre Ltd. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Other trades certificate or diploma - Experience: 7 months to less than 1 year **Work setting**: - Child care centre - Before and after school programs - Day care centre or nursery school **Tasks**: - Lead activities by telling or reading stories, teaching songs and...

  • Lab Supervisor

    4 days ago


    North Vancouver, Canada Capilano University Full time

    **Competition Number** - F18517P**Position Title** - Lab Supervisor - Legal Studies**Employee Group** - Faculty**Position Status** - Non-Regular**Position Type** - Lab Supervisor**Special Appointee** **Others please specify** **Workload Amount** - 60-120 hours per section, depending on enrolment, per course assigned**Department** - Legal...

  • Lab Supervisor

    4 hours ago


    North Vancouver, Canada Capilano University Full time

    **Competition Number** - F18517P**Position Title** - Lab Supervisor - Legal Studies**Employee Group** - Faculty**Position Status** - Non-Regular**Position Type** - Lab Supervisor**Special Appointee** **Others please specify** **Workload Amount** - 60-120 hours per section, depending on enrolment, per course assigned**Department** - Legal...

  • Ece Head Supervisor

    4 days ago


    North Vancouver, Canada Lonsdale Creek Daycare Centre Society Full time

    Lonsdale Creek Daycare Centre Society is a well-established North Vancouver-based daycare, operating five quality care programs in three locations for infants, toddlers, and 3 - 5 year old’ s for over 48 years, since 1974. Our well-maintained facilities all have beautiful park like settings, including daily outdoor programs. We are dedicated to delivering...


  • North Bay, Canada CANADORE COLLEGE Full time

    **Student Engagement Platform Advisor** **Temporary Full-Time - ASAP to July 2023 (possibility of extension)** **35 hours/week - $28.56/hour** **College Drive Campus - North Bay, ON** **COMPETITION: 03-23** **DEADLINE: Tuesday, January 17, 2023 - 12:00 p.m.** Under the direction of the Supervisor, Academic Success, the incumbent will provide instrument...

  • Patient Resident Care Manager

    Found in: Talent CA C2 - 1 week ago


    Vancouver, Canada Providence Health Care Full time

    Job Description Summary Reporting to the Program Director or Senior Manager, this key role provides operational leadership and support to interdisciplinary team members in the provision of quality care to patients/residents and their families. This position maintains responsibility in collaboration with a Physician Leader for the effective and...


  • Vancouver, Canada Sprott Shaw College Full time

    _**Are you motivated by using your talents to support others? Come work for one of BC’s top private colleges!**_ - Established in 1903, Sprott Shaw College is a private post-secondary institution with 16 government-designated campuses across British Columbia. We take great pride in educating and preparing our students for rewarding and relevant careers in...


  • North Vancouver, Canada Capilano University Full time

    **Competition Number** - F18636P**Position Title** - Laboratory Supervisor - Faculty of Arts & Sciences**Employee Group** - Faculty**Position Status** - Regular Full-Time**Position Type** - Lab Supervisor**Special Appointee** **Others please specify** **Workload Amount** - 8 sections**Department** - Psychology**Additional Notes** - The first round of...


  • Vancouver, Canada Sprott Shaw College Full time

    _**Are you motivated by using your talents to support others? Come work for one of BC’s top private colleges!**_ - Established in 1903, Sprott Shaw College is a private post-secondary institution with 16 government-designated campuses across British Columbia. We take great pride in educating and preparing our students for rewarding and relevant careers in...


  • Vancouver, Canada Micaela Evans Care Full time

    **Seeking PT Personal Care Assistants (East Vancouver)** I am an Independent quadriplegic woman in my late-20s living in East Vancouver close to Renfrew skytrain. I work full time from home and require assistance for a short bit each morning and evening to support my days. I’m seeking an awesome assistant or two to add to my team! I need assistance with...


  • Vancouver, Canada Vancouver Community College Full time

    **Pclass #** - S9934**Job Summary** **Who We Are** - We acknowledge that Vancouver Community College (_ - VCC_ - ) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._ For over 55 years, VCC...


  • North York, Canada The Safehaven Project for Community Living Full time

    For over 30 years, The Safehaven Project for Community Living has been providing exceptional care to children with developmental disabilities and complex care needs. Our mission is to provide high-quality, family-centered, and community-based residential and respite care for individuals with complex care needs. Safehaven serves individuals with...


  • Vancouver, Canada BUR-HAN Garden & Lawn Care Full time

    **Education Requirement: College/CEGEP** **Experience: 2-3 years** **Responsibilities** - **Plan and direct grounds maintenance**: - **Organize and direct planting of trees, gardens and lawns**: - **Read blueprints and drawings**: - **Establish work schedules and procedures**: - **Repair and maintain equipment**: - **Requisition or order materials,...


  • Vancouver, Canada Providence Health Care Full time

    *Position Title: *Care Aide, Tertiary Mental Health (TMH) *Classification: *22 *Salary Range: *26.93 to 26.93 Per Hour *As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against...


  • North York, Canada Hawthorne Place Care Centre Full time

    Are you an individual that has a passion for making a difference? At Hawthorne Place Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~...