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Customer Service Agent

4 weeks ago

Peterborough, Canada SAVINO HUMAN RESOURCES PARTNER Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:

- Business sector
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
**Computer and technology knowledge**:

- Database software
- MS Excel
- MS Outlook
- MS Windows
- MS Word
**Security and safety**:

- Bondable
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current level of study?
**Long term benefits**:

- Other benefits
**Other benefits**:

- Free parking available
- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week