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Retail Supervisor

4 months ago

Nepean, Canada Canadian Tire #442 Full time

Overview:
**Responsibilities**:
Assists the Department Manager in maintaining quality department presentation, through daily inspections and ensuring all store audit performance requirements are met in the department (e.g., number of holes, labels, top shelf storage, rain check posted for out of stock items, deadlines of seasonal changeovers, cleanliness, facing, fixtures are stored away when not in use, etc.).
- Supervises and assists team members in daily departmental operations in order to meet established productivity goals.
- Assists the Department Manager in following up on work and projects on the floor in order to measure progress and address issues immediately, while being visible and available for team members and customers.
- Walks the department to understand what needs to be accomplished on a daily basis.
- Maintains department inventory and fullness through accurate stock levels and bin caps.
- Plays an active role in the department team by openly sharing opinions and ideas on how to improve department success, and by participating in meetings and all training as required.
- Informs team on in-store promotions, in-store deals, and new product locations.
- Assists with planning and managing daily/weekly departmental activities as well as seasonal changeovers, and works with the team to execute them.
- Provides support to cashiers and customer service representatives for cash pickups, cash closing, warranties, returns, guarantees, etc.
- Assists in the orientation and training of new employees, store opening and closing responsibilities.
- Assists in organizing and conducting regular department team meetings.
- Communicates and ensures compliance of all company, store, and department policies, as well as, health and safety programs and regulations.
- Uses professional language and maintains a professional appearance (uniform, hygiene, grooming, and name tag) when interacting with others.
- Assists the Department Manager with various projects and tasks.
- Completes other tasks, as required.

**Requirements**:

- Experience in retail sales, execution, and operations.
- Good working knowledge of department products and functions.
- Demonstrated supervisory, leadership, and/or managerial experience, or relevant experience.
- Basic math and keyboarding skills.
- Experience in a Canadian Tire store is considered an asset.

Nice-to-Have Skills:

- Sales management experience
- Cash handling knowledge
- Team management skills
- Supervising capabilities
- Phone etiquette proficiency
- Payroll understanding
- Interviewing skills
- Pricing expertise
- Multilingual abilities
- Market awareness

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 2024-06-24
Expected start date: 2024-06-26