Equipment Tracking Assistant

4 weeks ago

Toronto, Canada Aliant Resources Full time

**Posting Status**:Upcoming Jobs with University

**Organization**: Aliant Resources

**Location**: Toronto

**Position**:Equipment Tracking Assistant

**Job Category**: Information Technology / Telecom

**Hours of Work**:Monday to Friday, 8:30 am to 4:30 pm for up to 24 hours per week

**Conditions**:Part-Time (up to 24hrs)

**Salary**:$23.40

**Consider Your Next Career with Aliant Resources**:
Aliant Resources is a dedicated provider of staff augmentation services, committed to promoting diversity, equity, inclusion, and belonging in all facets of our operations. We firmly believe that a diverse and inclusive workforce strengthens our organization and contributes to the success of our clients. We believe in the core values of trust, fairness, excellence, creativity, collaboration, efficiency and responsiveness. We invite you to join our team

The Equipment Tracking Assistant will assist the Manager, Information and Learning Infrastructure, and Technical Equipment Analyst with day-to-day responsibilities including, but not limited to inventory, clerical, administrative, and technical support.

**Data and Tracking Support: 45%**
- Provides administrative support to the eServices Office including inventory, data entry, and tracking.
- Assists with collection and data entry related to all IT and AV equipment for LA&PS.
- Assists with updating and maintaining departmental IT, AV, and software inventory.
- Enters, tracks, and updates problem incidents and service requests within the ticketing system.

**Equipment Handling Support: 30%**
- Assists with the physical setup of end-user IT equipment.
- Assists with the disposal of assets/equipment for the department.
- Wipes hard drives of all data from equipment returned to eServices.
- Assists with repair and upgrades of a computer using small tools (i.e. screwdrivers).
- Picks up and delivers IT and AV equipment from various departments and locations across campus.

**Technical Support: 20%**
- Assists with computing inquiries, service calls, and tickets from the community.
- Assists with the support of PC and Apple hardware, software, peripherals, and operating systems.
- Assists with the setup and use of our computing services and user accounts.

**Other Duties: 5%**
- Performs other duties as required.

**Job Qualification and Related Skill Requirements**:
**Skills Required**:

- Effective computer skills, specifically with Microsoft Excel.
- Ability to deal courteously and effectively with people.
- Ability to work independently and to perform effectively in a team.
- Effective communication and interpersonal skills
- Effective organizational skills, including setting priorities and working effectively under pressure of high volume. - Proven accuracy and attention to detail.
- Ability to maintain confidentiality.
- Strong judgment and initiative skills.
- Knowledge of the Halo ticketing system is an asset

**Don't Meet Every Requirement?**

**Why Join Us**:

- Be part of a diverse and inclusive workplace
- Contribute to the delivery of essential services
- Opportunity for professional growth and development

**Diversity Statement**:
At Aliant Resources, We are committed to building a workforce that reflects the communities we serve and to promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace. Our belief is that a diverse and inclusive workforce strengthens our company and enhances the success of our clients, to create a workplace that truly reflects our society.

**Accessibility Statement**:
**Accommodations process/policy**:
We are committed to providing accommodations to individuals throughout the recruitment process and during their employment with us. We understand that everyone's needs are unique, and we will work closely with you to ensure that your specific requirements are met.

**How to apply**:

- Required materials: 1) current CV; 2) cover letter; 3) statement of research; 4) a statement of teaching (optionally including teaching evaluations or a teaching dossier); 5) up to three representative manuscripts (published or in progress); 6) the names and contact information of three referees who can comment on research record, ability, and promise.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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