Associate
2 days ago
**VALUES**:
**WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our partners.
**WE ARE PROFESSIONALS** on a constant quest for excellence, tackling challenges methodically, with efficiency and integrity, and recognize the value of creating a fun working environment.
**WE GO BEYOND** our obligations to our customers, our colleagues, the community, and the environment.
**DESCRIPTION**:
Jonview is Canada’s leading business-to-business receptive tour operator, providing a full range of travel products and services to the international Tour Operator community and welcoming over 300,000 visitors annually. In 2019, Jonview acquired North American Hosts, a Coloradobased mountain resorts specialist offering over 600 hotels at 29 of the premier mountain destinations in the United States. We have now enhanced Jonview’s robust selection of crossCanada products, with a growing inventory of unique American holiday destinations.
Throughout our history, our product creation and service ethic has been guided by the entrepreneurial spirit of the founding partners. This spirit lives on as we embrace new ownership by H.I.S., one of the world’s largest integrated tourism companies.
**WHAT CAN WE BRING TO YOUR CAREER?**
- Competitive benefits and compensation.
- A fun, and supportive work environment.
- Highly valued experience with Canadian Tourism practices, products, and promotions.
- Cross-country familiarization training for Jonview’s touring routes, accommodation, and excursion products.
**POSITION REQUIREMENTS**:
- Must be able to communicate effectively orally and written in English, other languages: French, German, Spanish, Italian, Japanese, or Portuguese are an asset.
- Post-Secondary School Education.
- 2 to 3 years of Tourism experience.
- Ability to work under pressure and multitask.
- Strong attention to detail and autonomy.
- Good knowledge of computer systems (Microsoft Word/Excel).
- Dedicated to a high level of customer service.
- Able to plan, organize and set priorities & manage processes.
- Knowledge of Canada's tourism products and geography.
- Monday to Friday - depending on position.
- Customer Service roles require shift work & on-call duty.
**Job Types**: Full-time, Permanent
Pay: From $40,000.00 per year
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you have any upcoming vacations or other commitments that we should be aware of?
- Are you legally entitled to work in Canada for the duration of your employment?
- How would you rate your knowledge of Canadian Geography? (Beginner, Intermediate, Expert)
- How would you rate your knowledge of Word and Excel? (Beginner, Intermediate, Expert)
- Do your speak any other languages, if so what is your level of expertise? (Beginner, Intermediate, Advanced, Native)
- Although this is a hybrid position, we highly encourage employees to come into our office in Etobicoke once a week, even though it is not mandatory. Could you please share your current location and let us know if you're comfortable with this arrangement?
**Education**:
- DCS / DEC (required)
**Experience**:
- tourism/hospitality: 2 years (required)
Work Location: Hybrid remote in Etobicoke, ON M9B 6K5
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