User Support Technician
2 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Certificates, licences, memberships, and courses**:
- Microsoft SQL Certification
- Microsoft certified IT professional (MCITP)
- Certified Management Consultant (CMC)
- Microsoft Certified Systems Engineer (MCSE)
**Computer and technology knowledge**:
- MAC
- JavaOS
- Networking software
- Networking security
- Internet
- C++
- MS Office
- MS Windows
**Security and safety**:
- Criminal record check
**Work conditions and physical capabilities**:
- Work under pressure
- Tight deadlines
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Time management
**Screening questions**:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
-
User Support Technician
7 days ago
Mississauga, Canada Upskilled Technologies Limited Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
2 weeks ago
Mississauga, Canada ILAHSOL Technologies Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
-
User Support Technician
4 days ago
Mississauga, Canada AKIN FORCE Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
-
User Support Technician
1 week ago
Mississauga, Canada Technology Solutions Full timeEducation: College/CEGEP - Experience: 1 to less than 7 months **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response...
-
user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Mississauga, Canada ILAHSOL Technologies Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...
-
user support technician
Found in: Talent CA 2 C2 - 1 week ago
Mississauga, Canada VAXSTREAM CORPORATION Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to...
-
User Support Technician
13 hours ago
Mississauga, Canada KOCHWILSON & CO. LTD Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
-
user support technician
Found in: Talent CA 2 C2 - 3 days ago
Mississauga, Canada ILAHSOL Technologies Inc Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
-
user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Mississauga, Canada TOOTH CORNER DENTAL OFFICE Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...
-
User Support Technician
14 hours ago
Mississauga, Canada Innovate R Technologies Inc. Full timeEducation: - Expérience: **Education**: - College/CEGEP **Work setting**: - Office building **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
-
User Support Technician
14 hours ago
Mississauga, Canada SilverFox group Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users...
-
user support technician
Found in: Talent CA 2 C2 - 3 days ago
Mississauga, Canada VAXSTREAM CORPORATION Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...
-
User Support Technician
1 week ago
Mississauga, Canada VAN ELAN CONSULTING Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and...
-
User Support Technician
2 weeks ago
Mississauga, Canada SilverFox group Inc. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
-
User Support Technician
2 weeks ago
Mississauga, Canada Mobiphix Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals...
-
user support technician
Found in: Talent CA 2 C2 - 3 days ago
Mississauga, Canada TOOTH CORNER DENTAL OFFICE Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
-
user support technician
Found in: Talent CA 2 C2 - 1 week ago
Mississauga, Canada 2771317 Ontario Inc Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...
-
user support technician
Found in: Talent CA 2 C2 - 2 weeks ago
Mississauga, Canada Quresh Consultancy Full timeEducation: College/CEGEPExperience: 1 to less than 7 monthsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications...
-
User Support Technician
3 days ago
Mississauga, Canada Namaha Transport Services Inc Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Work setting**: - Willing to relocate **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...
-
user support technician
Found in: Talent CA 2 C2 - 7 days ago
Mississauga, Canada 2771317 Ontario Inc Full timeEducation: Expérience: EducationCollege/CEGEPWork settingConsulting firmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions...