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Part-time/full-time SPA Associate

4 weeks ago

Pickering, Canada Hand & Stone Massage and Facial Spa Full time

**Job Summary**

**Objective**:We are looking for passionate organized individuals with strong customer service skills and sales ability to join our team

You are expected to ensure that the spa runs efficiently, smoothly and provides a high level of quality customer service and care. Your amazing sales ability will ensure we are maximizing our member retention on a daily basis.

**Job Duties**
- Daily operations of the spa, including but not limited to: reception, reservations, maintenance/quality control; including service, cleanliness and product usage
- Maintaining a professional spa image at all times
- Utilizing strong customer service and communication skills to educate customers on our spa services and products
- Resolving client concerns promptly; sharing of best practices regarding client retention so all can learn from concerns and solutions; puts clients first and models service and care standards at all times
- Perform additional duties as assigned

**Qualifications**
- Being able to work on weekdays, weekends, and/or evenings‪ when required by business needs
- Experience in the Customer Service, Wellness, Retail, or Hospitality Industries will be an asset
- Must have strong written and oral communication skills
- Strong administrative, operational and computer skills
- Ability to work, multitask and excel in a fast-paced environment

**BENEFITS & PERKS**
- In-depth orientation and follow-up in-house training
- Head office training and support on a on-going basis
- Uplifting team atmosphere and team communication platforms
- Product and Service incentives and discounts
- GOODLIFE - workplace wellness program with over 100+ discounts on partnering stores

If you feel this is the right career for you, APPLY TODAY

**Job Types**: Part-time, Full-time

**Salary**: From $17.00 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Day range:

- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- Day shift
- Evening shift

Work Location: In person