Director, Facility Management

3 weeks ago

Toronto, Canada Holland Bloorview Kids Rehabilitation Hospital Full time

Join us in building a world of possibility Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 8,500 families annually.

Our vision is to support the most meaningful and healthy futures for all children, youth and families. Providing both inpatient and outpatient programs and services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in three successive quality surveys by Accreditation Canada.

Holland Bloorview has won numerous awards including Greater Toronto's Top Employers, Canada's Top Employers for Young People and Canada's Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.

**Summary**

Reporting to the vice president, communications, strategy and sustainability, the director, facility management, provides strategic and operational leadership to an experienced, diverse, and committed building operations team at Holland Bloorview Kids Rehabilitation Hospital. They will be customer-focussed with a commitment to delivering safe, high quality, cost-effective facility operation services to the Holland Bloorview community. They will collaborate directly with decision makers throughout the hospital on facility management issues and opportunities. As required, they will liaise with various external and government agencies (Ontario Hospital Association, Ministry of the Environment, City of Toronto, etc.), and manage relationships with community representatives that include neighbours, neighbouring facilities, and regulators. They will play a key role in advancing Holland Bloorview’s environmental sustainability agenda.

This position plays a critical role in creating and promoting a safe environment for client, families, and employees while working with key hospital stakeholders ranging from front-line staff to the senior management team. The director will work with the facilities team, trades, and external contractors to support the full range of building operations at Holland Bloorview and its offsite locations (two nursery schools and the Centralized Equipment Pool). This includes budgeting, infrastructure management, maintenance systems, preventative maintenance, utilities, waste management and recycling, water quality, fire safety and supporting environmental services.

On an as needed basis, the director will oversee renovations, renewal projects, and major capital projects. The director will play a key role in managing emergency situations, particularly as they relate to facilities.

**Key RESPONSIBILITIES**

**strategic and operational leadership**
- Sets strategic direction for facility management portfolio, providing guidance and leadership to the team while committing to overall operational excellence.
- Ensures customer service orientation while promoting safe, effective, sustainable practices across Holland Bloorview; sets a positive, collaborative tone in managing a variety of operational priorities.
- Leads planning activities to take strategic initiatives from concept to implementation.
- Leads and coordinates plans across Holland Bloorview for asset life cycle replacement, preventative maintenance, operational support, and special projects in response to changing hospital needs.
- Coordinates/directs contractors, external consultants, and other resources to achieve project and operational deliverables and deadlines.
- Develops and administers budget and operates within allocated resources.
- Develops, guides, and empowers leaders and staff in the portfolio; provides change leadership and operational direction.
- Leads with an environmental sustainability lens applied in all decision making.

**facility management**
- Provide first level response to unexpected occurrences/emergencies and take appropriate action. This includes medical gas piping systems (medical air, oxygen, vacuum, etc.), emergency power, heating/cooling/ventilation for facility, water distribution, fire protection systems, biomedical devices, pest control, transportation, and grounds.
- Maintain physical property to ensure AODA (Accessibility for Ontarians with Disabilities Act) compliance, including space planning, renovations, and minor repair projects.
- Maintain and continuously upgrade a comprehensive computerized maintenance management program; develop plans and procedures to enhance reliability of critical systems and to improve longevity of equipment.
- Provides direct oversight of ancillary services that include parking, security, biomedical services, and client transportation.
- Maintain current work order systems to ensure all demand work is co

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