Store Manager

7 months ago

Ottawa, Canada DAVIDsTEA Full time

**HEY, YOU Is it tea you’re looking for?**

**If you’re**:

- Looking for a job you’ll actually enjoy going to every day,
- A self-starter with excellent communication skills, and
- Flexible and adaptable in a changing, fun, and fast-paced work environment...

then our **Store Manager** position is for you

**So, what are the perks?**
- Up to 3 weeks paid vacation per year (Get your passport ready)
- Paid sick days, wellness days, and volunteer days too. (Self care is the best care)
- Complete benefits package including health and dental. (Did someone say massage?)
- Maternity, paternity, & parental top-up for all genders. (Get the financial support you need when growing your family)
- Free tea while you work and a sweet 50% employee discount. (Trust us, even if you’re not a tea drinker now, you will be)
- Mental Health Policy and you’ll be able to count on Mental Health First Aid trained support (Because we care about you and your family)
- Career pathing to our HQ (We understand that top talent needs to grow, and we’ll support you every step of the way)
- Work in a diverse and inclusive environment, supported by mandatory D&I training for all employees, where everyone is welcome. (Everyone brings their unique experiences, and we love you for it)
- The BEST customers and colleagues (SERIOUSLY) (We are certified _**Great Place to Work**_, _**Best Workplaces Managed by Women 2021**_ and _**Best Workplaces for Retail & Hospitality 2022**_)

**What you will actually be doing?**
- Ensuring your team delivers an outstanding DAVIDsTEA Experience, while providing the highest level of customer service through coaching regularly and promoting a positive and fun atmosphere.
- Leading by example through educating customers about the world of tea, DAVIDsTEA blends, products, and accessories
- Motivate team to achieve sales targets and profitability by controlling costs (labour, supplies, inventory etc.)
- Manage recruitment of your own team members as well as their training, coaching and development
- Overseeing the day-to-day operations of the store and delegate effectively to meet daily/weekly deadlines and KPIs
- Establish DAVIDsTEA as a community contributor: create relationships with local businesses and participate in local events
- Developing yourself and your potential to grow within the company—the sky’s the limit

Does that mean you’ll basically be paid to teach customers and your team all sorts of cool tea facts, help them pick their favourite blend, make jokes and have fun, all while drinking free tea? **YES Our purpose, after all, is to infuse people’s lives with joy—and that’s exactly what we’re doing, one cup at a time.**

We can’t wait to tell you more about this _tea_riffic opportunity. Send us your CV and let’s get the conversation going

DAVIDsTEA is passionate about Diversity and Inclusion and committed to building an inclusive positive work culture that fosters diversity, inclusion, and accessibility.

Please let us know if you require accommodation during the recruitment process.
- ______________

**Prêt pour ta prochaine opportuni**_**thé**_**?**

**Es-tu**:

- Une personne autonome avec d’excellentes compétences en communication?
- Flexible et capable de t’adapter facilement dans un environnement de travail changeant, agréable et au rythme rapide?

dans ce cas, notre poste de **gérant.e de boutique** est pour toi

**Alors, quels sont les avantages?**
- Jusqu’à 3 semaines de congés payés par année (Prépare ton passeport);
- Congés de maladie payés, journées de bien-être et journées de bénévolat disponibles (Prendre soin de toi n’a pas de prix)
- Couverture complète d’assurance médicale et dentaire (Bonjour les massages)
- Complément de salaire lors d’un congé de maternité, paternité ou parental, peu importe le genre (Obtiens le soutien financier nécessaire tout en grandissant ta famille)
- Thé gratuit lorsque tu es au travail et rabais employé de 50% sur nos produits. (Fais-nous confiance, même si tu ne bois pas de thé maintenant, tu deviendras accro)
- Personnes formées en premiers soins en santé mentale ainsi que politique officielle dans l’entreprise. (Parce qu’on se soucie de toi et de ta famille)
- Plan de développement de carrière au sein de l’entreprise. (Nous comprenons que les meilleurs talents veulent grandir et nous te soutiendrons à chaque étape du processus)
- La chance de travailler dans un environnement diversifié et inclusif, soutenu par une formation obligatoire pour tous, où tout le monde est bienvenu. (Chacun apporte ses expériences uniques, et on t’aime pour cela)
- Les MEILLEURS collègues et clients (Nous sommes certifiés _**Meilleurs Lieux de travail,**_ _**Meilleurs Lieux de Travail gérés par des Femmes 2021**_ et _**Meilleurs lieux de travail dans la vente de détail et l'hospitalité 2022**_)

**Que feras-tu exactement?**
- Veiller à ce que ton équipe offre

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