Manager, Change Management

3 weeks ago

St John's, Canada Newfoundland and Labrador Centre for Health Information Full time

**Manager, Change Management**
**Permanent; Full-time**

Location: St. Johns, NL
Salary Scale: HL-23 ($77,286 - $100,472)
Closing Date: June 4, 2023

**About Us**

As part of the Newfoundland and Labrador Health Services, the Digital Health division provides quality information to health professionals, the public, researchers, and health system decision makers. Through collaboration with the health system, we support the development of data and technical standards, maintain key health databases, carry out analytics and evaluation, and support health research. We support healthcare within Newfoundland and Labrador, including patients and communities through the delivery of information technology (IT) and digital health services applied in the healthcare system to provide quality care. Our mandate includes the development and implementation of a confidential and secure provincial electronic health record as well as other provincial clinical information programs, including the change management required to support adoption by end user clinicians.

**About the Role**

The Manager, Change Management will be accountable for the leadership and strategic direction of the deployment and utilization of the provincial wide Digital Health Solutions at the Newfoundland and Labrador Health Services. Reporting to the Director, Customer Support and Client Relations, you will be responsible, but not limited to, the following:

- Lead and provide strategic direction on the development, management, implementation, and evaluation of eHealth Strategies to increase adoption of the eHealth systems.
- Lead and direct the eHealth Change Management team to ensure the eHealth systems are successfully utilized by health care professionals.
- Collaborate with the Executive, Project, Senior Program Management, and other internal departments to provide strategic advice and guidance on new and ongoing change leadership planning needs.
- Lead the development and enhancement of the current change management framework to ensure standard strategies, processes, and tools are utilized by the change management team.
- Promote a culture that values and supports change management by providing awareness through education and resources to digital health project/program teams.

**About You**

Your education and experience include:

- Bachelor's or master's Degree in a Clinical Discipline
- Prosci Change Management Certification preferred
- Minimum 5 years' experience in:

- Clinical Practice Settings
- Change Leadership
- Stakeholder engagement
- Adult Education

You have the following skills and abilities:

- In-depth knowledge and understanding of the health care environment.
- Superior interpersonal skills (written and oral communications), negotiation, liaison/stakeholder relationship skills.
- Understanding of eHealth standards, technologies, and foundations across healthcare.
- Self-motivated, results driven and action oriented.
- Superior analytical and problem-solving skills.
- Ability to take a strategy and process perspective in solving problems.
- Strong organizational, planning and time management skills.
- Demonstrated equivalencies may be considered._

**Other Information**

We can offer you a respectful and engaging workplace that provides:

- Meaningful work
- Medical and dental benefits
- A defined benefit pension plan
- Flexible work arrangements (flex time; compressed; remote)
- Work-life balance
- A generous paid leave program (six weeks)
- An active social club
- An employee and family assistance program
- An innovative, energetic, and forward-thinking workplace culture

Any offer of employment will be conditional upon completion of required background checks including acceptable professional reference checks, provision of a satisfactory certificate of conduct, confirmation of educational credentials, and validation of legal entitlement to work in Canada, if applicable.

Applicants agree that by providing personal information in response to this ad, they consent to the collection, use and disclosure of personal information required for the purposes of recruitment. Personal information will be used solely for the purpose of recruitment considerations for a period of one year following closing date of this competition, unless otherwise noted by the applicant.

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