Records - Information Management Specialist

4 weeks ago

Cambridge, Canada Waterloo Regional Police Service Full time

**Information Management Specialist**

**Waterloo Regional Police Service**

With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires _temporary full-time_ **Information Management Specialist(s). **The WRPS delivers exceptional police services to more than 575,000 residents. The Waterloo Region is a vital and prosperous community in Southern Ontario that offers the unique combination of a growing urban centre surrounded by four rural communities. You will work in a community proud of its diversity, and within an organization focused on its people.

As an **Information Management Specialist**

You Will:

- Process and input data into information management systems in accordance with legislation, processes and procedures;
- Query multiple information systems and sources, including continuous information exchange with external police agencies and justice partners;
- Ensure the accuracy and validity of information in RMS and CPIC; identify and communicate discrepancies to the originator for clarification or correction;
- Act as a resource to implement or recommend changes to processes and procedures relevant to information management;
- Communicate processes and procedures related to information management to members, including those in senior positions;
- Support the criminal coding of occurrences for reporting to Statistics Canada;
- Collaborate with the immediate work team, larger Branch team, sworn members and other Branches/Divisions responsible for information sharing and information management;
- Analyze multiple information sources and take appropriate action or make recommendations based on procedures and training;
- Ensure records retention in accordance with applicable legislation and procedures; and
- Perform other duties as assigned.

You Have:

- Proficiency in reading, writing, communication, mathematics, and conflict resolution are required; normally acquired through successful completion of post-secondary education in records and information management, data quality, or a related field. A combination of education and experience may be considered;
- One (1) year of relevant experience in legal or justice administration, health care administration, information management, or a related discipline is required;
- Previous experience in customer service is preferred;
- Superior organizational skills to prioritize workload and balance completing priorities;
- Strong professional judgement when interacting with a variety of stakeholders;
- Excellent comprehension skills to capture details when entering information into systems or analyzing information from multiple sources; and
- Concise and clear written abilities to communicate time sensitive information to stakeholders and effective proofreading skills to identify errors or omissions under time constraints.

You Are:

- Proficient in Microsoft Office programs;
- Able to retain and recall large amounts of technical information;
- Able to demonstrate critical thinking and resourcefulness when problem solving;
- Able to demonstrate flexibility and resiliency in order to manager a dynamic workload and ongoing changes to practices and processes; and
- Able to meet the testing and police security requirements for the position.

Why join WRPS?
- Ongoing professional development
- Dynamic, exciting work environment
- Strong, supportive leadership
- Employee fitness and wellness programs
- Flexible work opportunities
- 2023 hourly rate: $31.30/hour

- Diversity through inclusion - we are an Equal Opportunity Employer._

**_
We thank all applicants; however, only those selected to move forward will be contacted._

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