Business Analyst

2 weeks ago

Toronto, Canada Ministry of the Solicitor General Full time

If you are a results-oriented, highly organized professional with experience working with data, using business intelligence tools to develop data visualizations, reports, dashboards and other analytics products...this role is for you

Come and join our diverse and dynamic team at Justice Technology Services where you will play a role in developing data visualizations and analytical decision making products that analyze, evaluate and report on program effectiveness, and other key performance indicators for the Justice Sector Ministries.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**:
**In this role you will**:

- Identify, analyze and evaluate business processes and methods in the context of existing and anticipated business needs and best practices
- Gather and document business requirements, plan and undertake design, development, prototype testing, develop data visualizations, analytics products, and business intelligence/Analytics solutions.
- Participate in multidisciplinary business analysis projects to provide analyses, evaluations and reports
- Participate in internal and external stakeholder relationships through consultations, solutions development and partnering on key business process, practices, standards and methods
- Lead a business intelligence team by providing guidance and direction to team members, identifying and coordinating team functions and tasks

**How do I qualify?**:
**Analytical and Problem Solving Skills**:

- You can lead the assessment of business analysis results and determine key elements to drive process improvement
- You can ensure integrity in the development and testing of business intelligence and performance measuring tools, utilizing business intelligence & data management techniques to identify valid and reliable performance metrics and standards
- You can assess and revise/develop business analysis tools, methods and practices
- You can ensure business processes and related techniques and tools comply with and are aligned with Ministry and OPS standards (e.g.: GO-ITS, WCAG, ITIL, ITSM, QA, risk management, tracking, audit trails, etc)
- You possess technical expertise in business intelligence tools (such as IBM Cognos, PowerBI), creating data visualizations and querying databases to validate and model data, as well as data management practices

**Technical Knowledge**:

- Business process modelling, capability maturity modelling and quality systems, in order to plan and undertake process re-engineering assignments
- Knowledge of business intelligence/analytics tools (such as IBM Cognos, Power BI, etc.), database technologies and data visualization techniques
- Planning and organizing skills to plan and execute work as well as co-ordinate with clients, stakeholders and partners and expedite progress to support client business needs
- Demonstrated project management skills to work on project teams
- Knowledge of IT Service Management principles

**Communications, Consultation and Collaboration Skills**:

- You have oral and written communications to manage diverse business contacts, provide written/verbal instructions, business requirements documentation and information to clients
- You have presentation skills to provide advice ,education and training to clients who are usually not experienced in business intelligence/analytics or process analysis
- You can deliver knowledge-sharing and skill-building concerning business analysis, trends, standards, methods, and specific solutions
- You can participate on committees and contribute to project status meetings

You can develop training, user acceptance and testing documentation

**Leadership and Project Management Skills**:

- You can lead the assessment of business analysis and work within a business intelligence team to develop and deliver impactful decision making products and solutions
- You can ensure integrity in the development and testing of decision making products, performance measuring tools and techniques, identify valid and reliable performance metrics and standards
- Demonstrated project management experience to organize and schedule work on project teams

**Additional Information**:
**Address**:

- 1 Permanent, 21 College St, 3rd Flr, Toronto, Toronto Region, Criminal Record and Ju

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